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Old 02-04-2019, 09:37 PM   #1
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Default Unanswered: WKN

Can you get into WKN? I tried on Chrome and it keeps saying "502 Bad Gateway"
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Old 02-04-2019, 10:12 PM   #2
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Default Re: WKN

I can get in. Try clearing your cache. That has sometimes worked for me when I got that message.
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Old 02-04-2019, 10:58 PM   #3
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Default Re: WKN

View Post Originally Posted by Ritzcracker
I can get in. Try clearing your cache. That has sometimes worked for me when I got that message.
Thanks so much. I'll try that

Yay, it worked. Thanks so very much Ritz
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Old 02-05-2019, 01:01 AM   #4
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Default Re: WKN

I've been experiencing the 502 Bad Gateway for several days now. Usually if I get that message, I can refresh the page and continue with what I was doing as normal... At least until the message pops up again. It really adds that much more time to my daily Webkinz Newz routine, though. I wish the Webkinz Newz team would fix that issue once and for all.
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Old 02-05-2019, 09:28 AM   #5
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Default Re: WKN

I know they were having server issues the other day, I imagine that they're still having them a bit & WKN could be apart of the effected.
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Old 02-05-2019, 09:34 AM   #6
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Default Re: WKN

View Post Originally Posted by Superfly Sister
I've been experiencing the 502 Bad Gateway for several days now. Usually if I get that message, I can refresh the page and continue with what I was doing as normal... At least until the message pops up again. It really adds that much more time to my daily Webkinz Newz routine, though. I wish the Webkinz Newz team would fix that issue once and for all.
Yes! I totally agree! I have been getting that 502 Bad Gateway page much more frequently lately. I haven't bothered to post about it on WKN because I have in the past but they don't seem to acknowledge it. It really does get frustrating though and does waste a lot of time. It would be great if they could figure it out and eliminate it for good.
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Old 02-05-2019, 10:19 AM   #7
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Default Re: WKN

I noticed that when it gets 'bloated' with all of the activities, that 502 bad gateway shows up way more often. I think it is just too much for the site to handle.
It happens more when I am trying to catch everything plus do the PAN. So effectively you have 5 things or more happening simultaneously.
PAN
The floating cupcake
The floating heart
Treasure hunt
Daily meal

So, considering that a normal day on WKN is the Pan, daily meal and treasure hunt, there are two other influences to cause programming crossover/conflict.
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Old 02-05-2019, 08:55 PM   #8
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Default Re: WKN

Thanks Dixiecup
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Old 02-05-2019, 09:08 PM   #9
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Default Re: WKN

It says that a lot.. just reload the page until the error page is gone, and you’re good to keep using WKN.
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Old 02-06-2019, 12:03 AM   #10
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Default Re: WKN

I'm always glad to come here to see why I'm having problems and see it's not just "me" ... nice to know what's going on!

The "bad gateway" error is on their end (or whatever site), not you. It's weird because I just did 2 of my accounts and went to the 3rd (it took maybe 5 seconds to switch names) and then all of a sudden there's no connection and no site.

The error is usually a programming error or can be because the site is overwhelmed with people trying to gain access, but this often means a cyber attack or attempt to hack is going on.

It does help sometimes to refresh the page but if it continues on, something is going on at/with the site. Usually not good.

To Dixiecup's point, I have noticed the last bunch of times I've got this Bad Gateway error it's because, it seems, Webkinz is adding too much at once. Too much going on, too many events happening. I notice this happens when the site is updated, too. It's a shame that after all these many years, Ganz can't get decent programmers or at least know they can't and don't handle a few things going on at once. And their really "iffy" ads that bury us aren't the most trustworthy. I've written and complained dozens of times about the 3rd party video players that are installed on our computers via ads, the ads that are very inappropriate (they finally stopped showing 3 that were really not good, but it went on for months and months). There's no excuse to run a site this badly. :x
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