Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
I have a question that hopefully someone can help me with. Do you receive the wish tokens on your pets birthday or when? In the WW FAQ it used to say for birthdays but they have changed it.
Our situation- My middle daughter had a birthday(rl) and did not get anything so she figured it was only for the pets birthdays. 4days later her twin siblings had a rl birthday too.They each received a wish token each.She was very upset over that.
Then one of my son's webkinz had a birthday a couple weeks ago and he received a wish token with the birthday cake. Yesterday was one of my middle daughters webkinz birthday and she got only the cake. Again she is sad.
So...is getting the wish tokens just a random thing or did she not get something she was supposed to? Is her account bugged or something? I really don't know how to explain it to her.She is 10 so she knows that everything doesn't always work like it is supposed to but she is really feeling bad about not getting the wish tokens at all while her siblings get them. She has terrible luck on the token balloon dartz too (when they come around).
This is just one of those fabulous perks with WKW. You can try to contact Ganz, but they will probably tell you they are not responsible. You do have proof thought that you did not receive the token (through the read mail in kinzpost.) so it might be worth a shot. Their number is 1866 Webkinz. Their message will tell you that there is no way to leave a message, but if you wait a moment you WILL get to a message box.
Make sure she entered her correct birthday when she set up her acct. I don't know why some people seem to have got them to correspond to pet birthdays. It is not supposed to do that. Maybe they were leaping to a conclusion.
Okay..I emailed them and got a phone call back today while my hands were full and I couldn't get to it. The woman who left a message was talking so fast and with a heavy accent that I could barely understand her. It took me 10 times to get the phone number right and I call only to discover the extension she gave is nonexistent! Aggg!!!! I left a message though and hopefully will get another call back with someone understandable.
Oh and Kinzrey, I know the birthday entered on the account is right because my husband and I set up all the kids accounts ourselves just so there would be no mistakes like that. As for my son getting one on his pets birthday..I think it was just a bonus gift thing.
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.