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Old 06-02-2008, 04:32 PM   #1
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Default Unanswered: Wish Tokens for Birthday?

I have a question that hopefully someone can help me with. Do you receive the wish tokens on your pets birthday or when? In the WW FAQ it used to say for birthdays but they have changed it.

Our situation- My middle daughter had a birthday(rl) and did not get anything so she figured it was only for the pets birthdays. 4days later her twin siblings had a rl birthday too.They each received a wish token each.She was very upset over that.

Then one of my son's webkinz had a birthday a couple weeks ago and he received a wish token with the birthday cake. Yesterday was one of my middle daughters webkinz birthday and she got only the cake. Again she is sad.

So...is getting the wish tokens just a random thing or did she not get something she was supposed to? Is her account bugged or something? I really don't know how to explain it to her.She is 10 so she knows that everything doesn't always work like it is supposed to but she is really feeling bad about not getting the wish tokens at all while her siblings get them. She has terrible luck on the token balloon dartz too (when they come around).

Any advice?
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Old 06-02-2008, 04:34 PM   #2
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Default Re: Wish Tokens for Birthday?

No, you only recieve a wish token when it is YOUR bday or when you joined (like every year). Hope I helped!
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Old 06-02-2008, 04:37 PM   #3
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Default Re: Wish Tokens for Birthday?

This is just one of those fabulous perks with WKW. You can try to contact Ganz, but they will probably tell you they are not responsible. You do have proof thought that you did not receive the token (through the read mail in kinzpost.) so it might be worth a shot. Their number is 1866 Webkinz. Their message will tell you that there is no way to leave a message, but if you wait a moment you WILL get to a message box.
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Old 06-02-2008, 04:57 PM   #4
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Default Re: Wish Tokens for Birthday?

View Post Originally Posted by lexi18216
No, you only recieve a wish token when it is YOUR bday or when you joined (like every year). Hope I helped!

So she didn't get one when she was supposed to and the one my son got for his webkinz b-day must have been a bonus type gift. Yay for him!

I might try to give them a call then. I had emailed back when it first happened but got a canned response.
Thank you guys
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Old 06-02-2008, 04:57 PM   #5
kinzrey
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Default Re: Wish Tokens for Birthday?

Make sure she entered her correct birthday when she set up her acct. I don't know why some people seem to have got them to correspond to pet birthdays. It is not supposed to do that. Maybe they were leaping to a conclusion.
Old 06-02-2008, 06:03 PM   #6
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Default Re: Wish Tokens for Birthday?

like they said only when its your birthday. not on your pets birthday
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Old 06-04-2008, 01:23 PM   #7
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Default Re: Wish Tokens for Birthday?

Okay..I emailed them and got a phone call back today while my hands were full and I couldn't get to it. The woman who left a message was talking so fast and with a heavy accent that I could barely understand her. It took me 10 times to get the phone number right and I call only to discover the extension she gave is nonexistent! Aggg!!!! I left a message though and hopefully will get another call back with someone understandable.

Oh and Kinzrey, I know the birthday entered on the account is right because my husband and I set up all the kids accounts ourselves just so there would be no mistakes like that. As for my son getting one on his pets birthday..I think it was just a bonus gift thing.

*fingers crossed for another call*
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Old 06-04-2008, 01:26 PM   #8
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Default Re: Wish Tokens for Birthday?

You get them on the real person's birthday and the anniversary of whenever the real person joined. However, I don't remember putting my birthday in there at registration .. o_O suspicious.
Old 06-04-2008, 01:28 PM   #9
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Default Re: Wish Tokens for Birthday?

my daughter gotmone for her pets b-day, but my son did not.
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Old 06-04-2008, 01:30 PM   #10
SunshineGal
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Default Re: Wish Tokens for Birthday?

Her pet's bday? That must have been a glitch, because I have tons of birthdays since the Wish Tokens have come out and I haven't gotten a one.

Hm .. I might be new to the posting part of the forum, but I do know a good deal about Webkinz! I HAVE been on for a while; and lurking here ..

I'm sorry, I was talking to myself! (;
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