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Old 07-02-2009, 09:36 PM   #1
pokekid56
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Angry Answered: Wish token problem

My webkinz anniversary was on June 17 and my b-day was on June 18. I never got wish tokens on those days. I haven't contacted GANZ but. . . has this happend to you? I really want my 2 tokens...
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Best Answer - Posted by pokekid56
ok evry1 thx so much i'm going to close thread
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Old 07-02-2009, 09:37 PM   #2
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Default Re: Wish token problem

It hasn't happened to me, but it has happened to other members. Just contact Ganz and they will give them to you.

You can call them tomorrow. Here is their phone number: 1-866-932-5469 or 1-866-WEBKINZ .




Last edited by stbernard07; 07-02-2009 at 09:40 PM..
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Old 07-02-2009, 09:39 PM   #3
PEEP!
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Default Re: Wish token problem

They missed my last birthday and I dont remember ever getting on on the anniversary date. Hmm maybe I should call too.
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Old 07-02-2009, 09:40 PM   #4
pokekid56
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Default Re: Wish token problem

Thankies guys. I should call tomorrow...
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Old 07-02-2009, 09:42 PM   #5
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Default Re: Wish token problem

My Daughters Birthday was June 25th and so was her anniversary she didnt get any either, I thought maybe they dont give them out anymore !!!! But good luck I am sure they will give them to you if you call, I hope so and Happy belated Birthday !!!!
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Old 07-02-2009, 09:43 PM   #6
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Default Re: Wish token problem

Weird. I was just on a thread in the glitches place were one member was getting 1 token each day. Maybe the servers got messed up and are giving that user all the tokens.
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Old 07-02-2009, 09:47 PM   #7
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Default Re: Wish token problem

Yes, my birth day was june 30 I did not receive a wish token either!
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Old 07-02-2009, 10:28 PM   #8
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Default Re: Wish token problem

I had to call for my birthday token and my anniversary one. Evidently this is still happening. They manage to send pets cake on their birthday so I can't see how this would be so hard to do.
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Old 07-02-2009, 10:31 PM   #9
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Default Re: Wish token problem

When I didn't get one for my birthday, I waited a day just to see if I would get it after maintenance and when that didn't happen, I called Ganz. They were really nice and gave it to me. They know there is a problem so give them a call
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Old 07-03-2009, 01:25 AM   #10
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Default Re: Wish token problem

Definitely call them. I had to call Ganz about some other issues, and the rep was really helpful, and gave me what I was missing. The number is 1-866-932-5469.
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