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The last token I received was October 8th because it was my one year anniversary on Webkinz. The day before, October 7th, was one of my pet's birthdays and all I received was a piece of birthday cake. I am not 100% sure if you are supposed to get a token every birthday but I do remember getting one for a birthday once. I haven't gotten any more since though. I hope someone else has more information for you
Yes, they should have sent you a token. You would have gotten a letter by Kinzpost, from "Your furry friends in Webkinz World," and it would have the token in it. I don't think you have to be on WW on your birthday, my niece had her birthday letter, unopened, for several days, I think. Is it possible that when you first joined Webkinz you didn't give your correct birthdate? Either that or it's a glitch. I would probably call Ganz. Best of luck!!!!!
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