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Old 03-06-2008, 03:41 PM   #21
sallycinderella
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

This just happened to us, exactly as described here! My daughter got the lil kinz pig and a wish token. We added it to the wish factory and it disappeared and we got the suspicious occurrence notice. We logged out and back in again, and when we went back to the factory, our account registered one token.

I have to say it does seem that everything ganz launches is filled with glitches they could and should have worked out before they launched. My daughter was devastated when it happened and I am so relieved we got it back without a major drama.

I think ganz really needs to start giving out some sort of compensation for the kids affected by these things because it's so unfair on them!

How do you contact Ganz about such things, other than the useless comments section in the newspaper section??
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Old 03-06-2008, 03:46 PM   #22
nornor4life
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

yes me too i am so frusterated and i have already sent emails to customer support
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Old 03-06-2008, 03:47 PM   #23
chubchub loves Cake
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

Thanks for letting us know.
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Old 03-06-2008, 03:47 PM   #24
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

Same here!! I'm so upset. =[
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Old 03-06-2008, 03:54 PM   #25
I ♥ My eGirlz
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

OMG! I used that darn token and now I have ZERO! I got soo freakin scared when I saw that message! lol

All this is, is a way to get us to buy MORE POTM's bc otherwise it would be TEN months or longer before you could get ONE item!


I dont IMO think this is cool of them at all!
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Old 03-06-2008, 03:56 PM   #26
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

View Post Originally Posted by mnrcrazy
how do u get wish tokens anyway??
I dunno if anyone answered this yet, but so far the only way I know is buying the POTM. But the article in the newspaper says there'll be other ways including a wheel of wishes where you might win a token.
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Old 03-06-2008, 06:12 PM   #27
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

Wow, I just started a thread about this! I didn't get to keep my wish token. It wasn't even in the machine!
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Old 03-06-2008, 06:17 PM   #28
chicka webkinz
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

it just means they are alerting Ganz of a problem you are in no trouble
Old 03-06-2008, 06:41 PM   #29
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

The exact same thing happened to us. We adopted the pig. Put the token in and got the same message. I hope they get this fixed soon.
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Old 03-06-2008, 08:19 PM   #30
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Default Re: Wish Factory - Wish Machine added token "Suspicious Event"

yeah i just started a thread about it! weird..
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