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Old 02-24-2009, 07:30 AM   #1
jackie1549
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Default Unanswered: Wish factory problem

Some of my coins disappeared! Anyone else had this happen to them or know how to get them back?
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Old 02-24-2009, 07:35 AM   #2
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Default Re: Wish factory problem

Sign out & sign back in Hope this helps!
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Old 02-24-2009, 07:59 AM   #3
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Default Re: Wish factory problem

Omg...that has never happened to me before either. Only suggestion I have is the same as CutiePie..log off and back on and see if they show up. I wish you all the luck
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Old 02-24-2009, 10:06 AM   #4
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Default Re: Wish factory problem

oh that would freak me out since I am collecting mine for a new exclusive that might show up in the near future. I take a screen shot of mine so if something does happen I can prove they disappeared.
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Old 02-24-2009, 11:42 AM   #5
what is going on
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Default Re: Wish factory problem

That's wierd....never happened to me before.

How many are gone? I suggest just waiting, or trying logging back in again
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Old 02-24-2009, 11:45 AM   #6
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Default Re: Wish factory problem

Never happen to me call ganz up or do what the others are saying log out and log back in. Good luck hope it works for you.
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Old 02-24-2009, 11:50 AM   #7
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Default Re: Wish factory problem

Contact Ganz and they should answer you back in a couple of minutes. That's odd though! I agree with everyone. First do what everyone else is saying. Log off then back on/take a screenshot of your coins.
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Old 02-24-2009, 11:53 AM   #8
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Default Re: Wish factory problem

I'm sorry this has happened to you. Sometimes it's a glitch, I would log out as everyone has said then log back in. If that doesn't help, clear your cache. If all else fails, call Ganz 1 800-724-5902. I wish you luck and have a great day.
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Old 02-24-2009, 12:03 PM   #9
ill PM
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Default Re: Wish factory problem

Please post and let us know if logging on and off helped and if not what Ganz said. I know how shocked I would be if this happened on my account since I am the only one that knows the password. Good luck and I hope that it is a simple fix for you.
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Old 02-25-2009, 02:00 AM   #10
jackie1549
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Default Re: Wish factory problem

Thank you for all your help everyone. I have yet to call Ganz but I'll post their reply when I do. Logging off and then logging back on hasn't helped. Surprisingly I'm only missing 2 tokens which is odd. (I usually put any tokens I get into the machine just so I can keep stuff out of my dock).
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