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Old 05-18-2008, 05:17 PM   #1
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DiscoDad is an unknown quantity at this point

Default Unanswered: Wish Factory Problem

I finally got to the 15 wish tokens that I needed to get my exclusive item, but when I went to insert the tokens I encountered a problem. I input 12 tokens, but when I input the 13th a message came up to the effect of "suspicious activity encountered and we will be monitoring your account." Then my token count went from 12 to 16 that I had input (I had 16 in my dock, but had only input 13), but when I tried to buy the item that took 15 tokens it kicked me off and dropped my input token count back to 13, and the other 3 disappeared from my dock! I realize that this is kind of confusing, so to sum it up, I started with 16 in my dock, got kicked off after inputting 13, and now it shows that I have input 13 with 0 left in my dock, so I lost 3. It also said that they are monitoring my account. Has anyone else encountered a problem like this? If so, how did you handle it?
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Old 05-18-2008, 06:09 PM   #2
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CocoLion is just really niceCocoLion is just really nice

Default Re: Wish Factory Problem

I have not encountered a problem like that. When you put in more than a few tokens at a time, then Webkinz suspects you to be a hacker or that you are trying to steal somebody elses codes, etc. A few people have gotten temporarily banned from Webkinz because of that type of problem. I think the limit for recieving lost items is 1 item per account. I'm not sure if the Wish Tokens would be a different matter or not, but try contacting GANZ or the Webkinz site. I hope you get your tokens back, or at least the exclusive item that you were attempting to buy.
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Old 05-18-2008, 07:16 PM   #3
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Default Re: Wish Factory Problem

actually, that's normal. when people got their first tokens, everyone got that message. it doesn't usually happen anymore, but don't worry, ganz won't be monitoring your account.

---------- Fluffyhoney123 added 0 Minutes and 25 Seconds later ----------

oh and you will get the tokens back.

Last edited by Fluffyhoney123; 05-18-2008 at 07:16 PM.. Reason: Automerged Doublepost
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