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Old 05-10-2009, 05:33 AM   #1
Lil Kinz
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Default Unanswered: Wish Factory

Is there still a problem witht he wish factory and tokens i put 2 tokens in thinking it would store them and now thier gone. Its hard enough to get to ten, now i have to start over? Will they give them back?
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Old 05-10-2009, 05:48 AM   #2
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Default Re: Wish Factory

There have been some funny things going on this weekend in Webkinz World. There are no Jars of Jellybeans in the Jellybean count, sometimes it is just a blue screen. The Dunk the Zingoz game has NO zingoz and just a baseball, the Quizzy's Dartz is not distributing the money for some and now I see that you are having trouble with the Wish Factory
You know, I think it is just a weekend thing and they will be having maintenance soon. BUT, to make extra sure that you have someone look into it, write them a letter through Customer Support using their form
'Our Question does not appear above.' They actually DO read and answer those.
Here is the link: http://customerservice.webkinz.com/cs/us_en/csg.php
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Old 05-10-2009, 05:48 AM   #3
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Default Re: Wish Factory

did the # of tokens needed to access change?? for instance.. if you put two in did it decrease say, from 10 to 8?

log out and log back in and check... try that too!!
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Old 05-10-2009, 06:31 AM   #4
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Default Re: Wish Factory

Definitely try logging out and back in. That fixes most of the problems we have been seeing. I haven't had any problems with the wish machine, but I have had the Quizzy's Blast, Dunk the Zingoz, Quick Draw (just freezes before loading), and various other glitches. The only thing I have not been able to fix by logging out and back in is the Jellybean Challenge. I haven't seen a jar in a week and a half. I hate to say it, but I'm actually looking forward to the next maintenance.
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Old 05-10-2009, 09:46 AM   #5
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Default Re: Wish Factory

Try logging in-and-out, but if all else fails, you can always call Ganz. They'll be glad to replace your tokens for you.
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Old 05-10-2009, 10:01 AM   #6
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Default Re: Wish Factory

View Post Originally Posted by leaperhere
Is there still a problem witht he wish factory and tokens i put 2 tokens in thinking it would store them and now thier gone. Its hard enough to get to ten, now i have to start over? Will they give them back?
I apologize for this happening to you, but, as Dixie said, there have been many strange things going on (:

I would recommend calling GANZ if you really wanted the Wish Tokens back (:
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Old 05-10-2009, 12:29 PM   #7
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Default Re: Wish Factory

I put one in today and it worked fine.
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