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Old 03-13-2010, 03:53 PM   #1
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Default Answered: Winner?

My friend and I were playing together on my webkinz account. I let her do the hourly event for me and within a few minutes, she was showing me a screenshot she took that showed that my account won the eStore Giant Bamboo garden but it wasn't awarded I still had 2 tries left and used them thinking I would get it after I used up my tickets. It told me at the end I didn't get anything! I was so excited that I won the ticket and so sad I lost the item. Please reply advice. I checked out the garden and don't really care if I get it or not so it won't matter really if I get it back if this is a glitch. that's why this is minor. Below is the screenshot. Thanks for reading!

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luvrockcandy2 is offline Female
Best Answer - Posted by SnowCrystal
Your prize should have been awarded right after getting the winning number. It is good that you took a screen shot. You should probably call webkinz and report this (1-866-webkinz). It is really hard to win a quick draw. I am so sorry that your prize wasn't awarded.
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Old 03-13-2010, 04:35 PM   #2
Wacky Holidays!
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Default Re: Winner?

Your prize should have been awarded right after getting the winning number. It is good that you took a screen shot. You should probably call webkinz and report this (1-866-webkinz). It is really hard to win a quick draw. I am so sorry that your prize wasn't awarded.
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Old 03-13-2010, 04:37 PM   #3
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Default Re: Winner?

Please contact GANZ about this and they will fix it.
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Old 03-13-2010, 04:40 PM   #4
ebkinz Rule! ;)
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Default Re: Winner?

Yeah, you should surely contact Ganz. They are usually very helpful with these kinds of things. And congratulations! Enjoy your prize!
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Old 03-13-2010, 04:53 PM   #5
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luvrockcandy2 will become famous soon enough

Default Re: Winner?

My mom won't let me call because she says its just virtual stuff and it wont matter. Any other options to contact them or should I just let it go? Thanks for all the responses
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Old 03-13-2010, 05:06 PM   #6
Supfcallyfuzzy bunny
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Default Re: Winner?

You could email GANZ.
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Old 03-13-2010, 05:07 PM   #7
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Default Re: Winner?

It DOES matter. GANZ will fix it. Don't worry
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Old 03-13-2010, 05:16 PM   #8
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Default Re: Winner?

Thanks everyone!
luvrockcandy2 is offline Female
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