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Old 10-03-2009, 07:15 PM   #1
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Talking Answered: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

Hi guys
I didn't really think much of it because I thought it was still being worked on so nobody could go on it, but then I realized that people COULD enter it.. whenever I try to open WIki, I get a completely white screen and it won't say 'loading'. It'll be finished loading and it won't open. I see nothing.
I don't know if this is happening to anyone? But I REALLY want to see it! :/

I can take a screen shot if necessary. Please help!
[xo] Pop-Tart is offline Female
Best Answer - Posted by Cloud One
View Post Originally Posted by mom w/ charm
No My Sis is Tikimama She never tried it on my Comp , Could it be ?? Because of the / in my WI name ?? I really wish I could try another WI name & see next time I am w/ my Sis for Sure . Pop Tarts Sisters worked on her profile , Maybe thats it the / or the [ like Pop Tart Thanks for trying all of you sorry to be a pesty person I am trying really hard but this WIGEV log in & log out is alot, But you are working harder for us & I so appreciate it !! Thanks sooo much
You're welcome Your sis is not the family member you said had the same problem as you. I'll PM you.

EDIT: [xo] Pop-Tart is right. It's the characters. I've just had another user with a "[" in their name check.

I'll let Justin know and we'll see what he can do on his end.

EXCELLENT observation [xo] Pop-Tart!
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Old 10-03-2009, 07:20 PM   #2
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

I'm not sure what's wrong...

Here are somethings I suggest trying:
-logging out of WI and see if you can view it as a guest
-clear your cache (guide link in my siggy)
-use a different browser

If all fails, I would maybe ask an Admin. Good luck!
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Old 10-03-2009, 07:24 PM   #3
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

View Post Originally Posted by dotdotduck
I'm not sure what's wrong...

Here are somethings I suggest trying:
-logging out of WI and see if you can view it as a guest
-clear your cache (guide link in my siggy)
-use a different browser

If all fails, I would maybe ask an Admin. Good luck!
I logged out and I can visit it fine, but when I logged on from there it went blank again.
[xo] Pop-Tart is offline Female
Old 10-03-2009, 09:53 PM   #4
SmilesRContagious
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

Hmm.. Need more details. I have no problems at all
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Old 10-03-2009, 10:39 PM   #5
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

Please post the name and version of the web browser you're using.
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Old 10-04-2009, 01:39 PM   #6
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

I'm using Firefox 3.5.3.
[xo] Pop-Tart is offline Female
Old 10-04-2009, 02:30 PM   #7
StacyV
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

Hi, I am here with my sister in law (mom w/ charm) and she is having the same issues, she is using IE8 - and it just comes up as saying this web page is unavailable.. It is on her laptop - it is not coming up, no matter what page we are going on.. its not our connection, as i am here on my laptop and it's fine... I am assuming b/c she can get on every other WI area, that it's a problem on the admin. side of things..
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Old 10-04-2009, 02:41 PM   #8
SmilesRContagious
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

View Post Originally Posted by [xo] Pop-Tart
I'm using Firefox 3.5.3.
Me too.

Try going here

Log in / create account - Webkinz Insider Wiki

Then log in using your WI username and password.
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Old 10-04-2009, 02:41 PM   #9
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

Try Safari. I'm using Safari and at first it wasn't loading for me, but I just hit refresh and it loaded. It's a little slow for me right now but you might just have to click a link several times for a page to load.
Dogluver620 is offline Female
Old 10-04-2009, 02:44 PM   #10
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Default re: WIki IS loading for me - ALL THE TIME FOR EVERYONE!

View Post Originally Posted by [xo] Pop-Tart
I'm using Firefox 3.5.3.
View Post Originally Posted by TikiMama
Hi, I am here with my sister in law (mom w/ charm) and she is having the same issues, she is using IE8 - and it just comes up as saying this web page is unavailable.. It is on her laptop - it is not coming up, no matter what page we are going on.. its not our connection, as i am here on my laptop and it's fine... I am assuming b/c she can get on every other WI area, that it's a problem on the admin. side of things..
Ironically, Mom w/ charm was able to get onto the WIki when she switched TO Firefox. -Pop-Tart, you're having trouble WITH Firefox

My guess is that each of you have security/firewall settings somewhere that are specific to the browsers you're using. While I wouldn't suggest turning off virus/security/firewall settings permanently, you might want to try changing some of those settings just long enough to troubleshoot and see if that enables you to see the WIki.

Unfortunately, I don't know enough about your specific computers to be able to give more detailed advice than that at this time.

If you don't know much about security/firewall/virus settings, try downloading another browser for now and see if that fixes your problem.

Mom w/ charm, download and try Firefox again. It worked for you before

Pop-Tart, try Internet Explorer or another browser. See if that fixes your problem for now.

If either of you figures out the specific setting that's preventing you from accessing the WIki, let us know.

(and if anyone knows more about what settings they could change to try to troubleshoot this, feel free to jump in! )
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