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I contacted Ganz because I forgot my MY Options password on their telephone number. It said that if you got a code from an email telling you to call, type it in. I got an email from them after the message I sent and this was at the bottom:
Is this a code for customer service if anyone knows? Please Help! Thanks!
Usually the 'code' is actually an extension for a specific customer service rep. I don't know why they don't just call it what it is. The extensions (or codes) I've received have always been 4 digit numbers.
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