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Old 10-13-2011, 04:58 PM   #1
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Default Answered: Why is my account alumni?

You know when a Webkinz account goes "alumni" it means you have restricted things such as no parties and not being able to send gifts? Well, my account is doing that, but I just adopted a pet in April!!! Doesn't it usually happen when you have gone without adopting a pet within a year? Help!
Cvcolt is offline Female
Best Answer - Posted by Cheesy1
That's weird. You're right, it should only happen if you don't adopt a pet after a year.
So you're saying that you cannot send gifts, go to the trading rooms, and there are no party boxes at the w-shop?
If so, I'd suggest you give Ganz a call. I don't believe your account should have lost its full membership privileges.
Just in case you need it:
Contact Ganz - Webkinz Insider Wiki
Hope this helps, and that you can get things straightened out soon
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Old 10-13-2011, 05:35 PM   #2
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Default Re: Why is my account alumni?

That's weird. You're right, it should only happen if you don't adopt a pet after a year.
So you're saying that you cannot send gifts, go to the trading rooms, and there are no party boxes at the w-shop?
If so, I'd suggest you give Ganz a call. I don't believe your account should have lost its full membership privileges.
Just in case you need it:
Contact Ganz - Webkinz Insider Wiki
Hope this helps, and that you can get things straightened out soon
Cheesy1 is offline Female
Old 10-13-2011, 05:48 PM   #3
ebkinz ExtravaGANZa!
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Default Re: Why is my account alumni?

It is weird and shouldn't happen. Use Cheesy1's information to get hold of Ganz.
extravaGANZa is offline Male
Old 10-14-2011, 08:09 AM   #4
Pokemon time!
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Default Re: Why is my account alumni?

Good luck!
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Old 10-15-2011, 07:04 AM   #5
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Default Re: Why is my account alumni?

Thanks guys!
I contacted Ganz by email and I am currently waiting for their response.

Last edited by Cvcolt; 10-15-2011 at 07:13 AM..
Cvcolt is offline Female
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