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Old 07-23-2010, 10:56 AM   #1
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Exclamation Unanswered: Why is everyone upset?

Why is everyone upset about family deluxe accounts? I was just wondering. Because everyone has it in their siggies and threads. What's up?!!!! People say they're not going to do WW now? Just because of this? Deluxe is supposed to be a bonus thing. Not all of WW.
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Old 07-23-2010, 11:00 AM   #2
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Default Re: Why is everyone upset?

people are upset because when Ganz took the family deluxe a while ago it sort of made it harder for families to get deluxe accounts because the prices would be higher (I think).
membership is so tempting to buy,and you'd want the cheapest way to get it.

Last edited by artemishunter; 07-23-2010 at 11:08 AM..
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Old 07-23-2010, 11:02 AM   #3
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Default Re: Why is everyone upset?

People are upset because it used to be rather reasonable to cover multiple accounts so that the children could have deluxe. Now there is no famlily plan and a lot of families who had deluxe before can no longer afford to.
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Old 07-23-2010, 11:07 AM   #4
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Default Re: Why is everyone upset?

View Post Originally Posted by tarabella9
Why is everyone upset about family deluxe accounts? I was just wondering. Because everyone has it in their siggies and threads. What's up?!!!! People say they're not going to do WW now? Just because of this? Deluxe is supposed to be a bonus thing. Not all of WW.
I think it is over priced....
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Old 07-23-2010, 11:12 AM   #5
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Default Re: Why is everyone upset?

Yep, basically Ganz raised the price of a family deluxe membership (for a family of 5) and is now charging FIVE times the amount. That's a huge increase in price. We're still playing in WW, just no deluxe membership or e-store purchases.
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Old 07-23-2010, 11:54 AM   #6
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Default Re: Why is everyone upset?

I don't think anyone is stopping playing WW because of this. There are many people who can't get Deluxe now so once their current subscription ends they are not renewing. There are also people who are not buying from the eStore. Or at least not adding any money to the points they currently have. Basically a protest over Ganz's greed. It used to be $45 to sign up up to 5 accounts. Now it is $45 for each account. Ganz keeps promising to address it but then they don't. A lot of people feel Ganz is just saying they will address it to try and get everyone to shut up and go away...
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Old 07-23-2010, 12:02 PM   #7
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Default Re: Why is everyone upset?

This gets to be a really heated debate, here. Ganz is taking their time addressing this issue and I don't think it really has anything to do with the fact that they are wanting us to forget about it. They can't really DO anything until the last of the original Family memberships are done. Otherwise the confusion they were experiencing will be manifold compared to the confusion they had with just the Family accounts.
As it is I have a membership that will lapse in May of next year. I think I am one of the last to renew under the old membership rules. What I am experiencing is that only the Primary account seems to get proper credit for Kinzville Academy whether it be upgrading to the next level or getting recess for 15 full days of classes.
I am pretty sure they will allow those accounts to run their full course and then introduce the new memberships. For now the $2.00 is probably the best that they can do, to be honest.
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Old 07-23-2010, 12:14 PM   #8
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Default Re: Why is everyone upset?

Thank you Dixie. This is the first time I have heard that there were/are actual problems with the Family membership accounts. Up till now all I have heard is Ganz's statement that they got rid of Family Memberships because they were "confusing".

As for me I don't currently have a Family Membership but an individual one. The thing that is most upsetting to me is the lack of information. If they can't do anything till next May I would much rather they said that then the current company line of "we will let you know soon". The longer it goes with such a vague statement the more dishonest the company looks...
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