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Old 07-09-2009, 11:01 AM   #1
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Default Answered: Why dont i have the new stuffs!

Anybody?? ive logged out and back in and the treetop theme and grill havent appeared yet. and my kinzchat phone wont show its new feature! i am deluxe! it should work! anyone know why its not there? help me!
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Best Answer - Posted by dstephenson22
Hi, I don't have the new stuff either or the new phone options and I am deluxe. I have looked at seven different accounts that I have access to and non of them have the new stuff either. I have tried doing all the suggestions and it hasn't helped. I think it will show up tomorrw. So i guess we have to be patient. But just know that you are not the only one. Hang in there and check tomorrow.
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Old 07-09-2009, 11:04 AM   #2
 
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Default Re: Why dont i have the new stuffs!

Clear your cache and restart your computer, it should help.
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Old 07-09-2009, 11:08 AM   #3
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Default Re: Why dont i have the new stuffs!

i cant restart my computer because my dads gf is at work and she wont tell me the password. and idk how to clear my cache on this comp its older. and weird.

my dad is at work too and he wont either
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Old 07-09-2009, 01:17 PM   #4
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Default Re: Why dont i have the new stuffs!

Clear your cache and restart your computer.
Maybe just logging out and in.
I hope I helped!
Have an awesome day and good luck!

-iHappy
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Old 07-09-2009, 01:29 PM   #5
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Default Re: Why dont i have the new stuffs!

Okay thanks but I CANNOT RESTART MY COMPUTER! DO NOT SUGGEST THAT PLEASE! ive tried clearing my cache but idk how to do it on this computer! logging in and out doesnt work either. anything else besides what i said?
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Old 07-09-2009, 01:40 PM   #6
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Default Re: Why dont i have the new stuffs!

when your dad comes home, ask him about it and see if he can fix it. if that doesn't work, go to customer service. hope i helped

good luck!

-pup5115
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Old 07-09-2009, 02:40 PM   #7
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Default Re: Why dont i have the new stuffs!

HEHEHEH my dads not a computer person.... my brother knows.... hes a genius lol. thanks....
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Old 07-09-2009, 02:57 PM   #8
likathena
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Default Re: Why dont i have the new stuffs!

Maybe wait a bit and see if it shows up in the next few days? And then you'll have already restarted the computer because you'll go back another day

Also, sometimes new items don't show up on all usernames and only some people have it at first. Do you have to have it right away? If it is really bothering you, and after a few days (or if you are willing- perhaps a few weeks) I suggest just like a few other people suggested, to notify webkinz and have them address the issue.
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Old 07-09-2009, 03:16 PM   #9
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Default Re: Why dont i have the new stuffs!

okay. will do..... im not very patient... heheheh.....
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Old 07-09-2009, 03:39 PM   #10
JMCJ
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Default Re: Why dont i have the new stuffs!

Well, the same thing is happening to me, too. I suggest what the others said.
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