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Old 02-15-2008, 01:05 PM   #1
Zia
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Default Unanswered: Why does stuff go missing in Webkinz World

I just don't get it, my stuff keeps disapearing. So far I've lost my Hot Air Ballon, Grand Outdoor Christmas Tree and my SUV Hummer. These are all expensive items, were do they go?
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Old 02-15-2008, 02:28 PM   #2
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Default Re: Why does stuff go missing in Webkinz World

View Post Originally Posted by Zia
I just don't get it, my stuff keeps disapearing. So far I've lost my Hot Air Ballon, Grand Outdoor Christmas Tree and my SUV Hummer. These are all expensive items, were do they go?
The reason most things go missing, is because of glitches in the programming system: If the site logs you off, sometimes items can disappear. (GANZ has referred to this as a 'hiccup' in the system.) This has happened to so many WI members.

Here is a way to contact GANZ, if you wish to: support@webkinz.com 1-866-932-5469. You need to be over 18 to call, so if you're not, have a parent or trusted adult call for you.
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Old 02-15-2008, 02:45 PM   #3
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Default Re: Why does stuff go missing in Webkinz World

My golf cart went missing!! I put it in one of my rooms and the next time I went to that room it was missing. Is this going to be fixed soon??
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