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Old 01-21-2012, 12:56 PM   #11
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Default Re: WHY can't I log in??!!

Is that the only computer you have? We have two laptops, and this happens on my dad's computer but none on the family one. I do not know why, sorry. Once in a great while it will work on dad's computer, so just keep trying!
You could also try logging in from customer service, or this website (it's safe, don't worry):
alternate log in
Also try updating your browser or Flash, which should be free and safe. However, if you ever install Firefox, I would suggest not updating it because it just makes it slower and glitchy.
Scan your computer for any minor viruses just in case, but I don't think this is the problem...
Refreshing might help also. Refresh the webkinz homepage, and the log in window. I realize there isn't a refresh button on the window, but you can hit Ctrl+R which may or may not work, or I believe F5 and then logging in again is supposed to help according to GANZ.
Good luck!
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Old 01-31-2012, 01:46 PM   #12
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Default Re: WHY can't I log in??!!

Hi Abli! I sorta had the same problem, mine with ads, and it didn't work completely until I correctly cleared my cache! ( Turns out, I was doing it wrong!) Good luck!
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Old 01-31-2012, 06:47 PM   #13
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Default Re: WHY can't I log in??!!

For me and WW, Chrome is the worst.
Firefox is best for me.
It is free and easy to download
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Old 01-31-2012, 09:05 PM   #14
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Default Re: WHY can't I log in??!!

View Post Originally Posted by Abli2001
Hi guys,

When I try to log in to WW, it is NOT cooperating.

Like, I type in my UN and password, and it starts loading. Fine. Great. Yeah, but then it flashes the newspaper screen and then becomes a green screen with a few ads. I tried clicking and it doesn't work. I've logged in at least 10 time today and it didn't work.

And then, I logged in to my OTHER account, and I got in on the first try! So I thought, maybe it's a computer problem. So I tried my other account AGAIN, and it wouldn't let me in.

ARRGHHH!! Does anyone have any tips? I'm missing all the stuff in WW!

Frustrated,
Abli2001
ok I have the same problem with one of my accounts. You know the hand with a finger pointed. move your cursor up to the left hand corner where the daily activities button normally is. click and it will load the daily activities. when you have a ad in the center of the screen click on the left of the ad where the pointer hand appears for your daily kinz care. you have to close that so a little to the right and up you will find the pointer hand appear to close the daily kinz care window. then try the activities area or map of kinzville on the right. hope this helps...I know it gets frustrating but thats the best you can do. and yes I cleaned my cache and cookies and still have this same problem.

Good Luck,
Tribbles

PS I use firefox too.

Last edited by tribbles; 01-31-2012 at 09:15 PM..
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Old 01-31-2012, 10:54 PM   #15
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Default Re: WHY can't I log in??!!

According to when you've started playing WW, your account may be one of many servers. Servers don't have the same glitches as one another, so it is possible that the account that you can't log in on is on a server with that problem, and your 2nd account is on a server which does not have that problem. I would suggest waiting for the problem to clear up, and trying again tomorrow.

Hope you get in!
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Old 02-02-2012, 04:40 AM   #16
Carly886
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Default Re: WHY can't I log in??!!

I understand the difficulties you're having.
Webkinz world constantly has been on-and-off going up and down for months.
But you're not alone here, there's either constant servers blockings or lots of maintenance.
I've seriously tried to get on at all hours and still got nothing.
It all started with something saying "You're currently in line to get into Webkinz World!"
That message was from when servers were super busy like on Christmas and other popular holidays.
Therefore, Webkinz has been constantly having troubles, you're not alone, my dear.
FrozenCreek is offline Female
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