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Old 01-20-2012, 07:41 PM   #1
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Default Unanswered: WHY can't I log in??!!

Hi guys,

When I try to log in to WW, it is NOT cooperating.

Like, I type in my UN and password, and it starts loading. Fine. Great. Yeah, but then it flashes the newspaper screen and then becomes a green screen with a few ads. I tried clicking and it doesn't work. I've logged in at least 10 time today and it didn't work.

And then, I logged in to my OTHER account, and I got in on the first try! So I thought, maybe it's a computer problem. So I tried my other account AGAIN, and it wouldn't let me in.

ARRGHHH!! Does anyone have any tips? I'm missing all the stuff in WW!

Frustrated,
Abli2001
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Old 01-20-2012, 07:42 PM   #2
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Default Re: WHY can't I log in??!!

Have you tried clearing your cache, or switching browsers? That might help you
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Old 01-20-2012, 07:48 PM   #3
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Default Re: WHY can't I log in??!!

Cache shouldn't be the problem, peek a newz worked fine.

I'm on google chrome right now. Let me try firefox and get back to you.

Thanks so much Cheesy1!

Abli

Hi Cheesy1 (and whoever's readin' this!)

Well, I discovered I don't have firefox, and I have to install flash on explorer, which I don't want to do. Darn it.

Anyone having the same problem? What did you do to fix it?

Abli

Last edited by Abli2001; 01-20-2012 at 07:48 PM..
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Old 01-20-2012, 07:50 PM   #4
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Default Re: WHY can't I log in??!!

Oh okay, I see.

Would Safari or IE work? Or have you given those a try already?

I hope it works for you soon
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Old 01-20-2012, 07:52 PM   #5
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Default Re: WHY can't I log in??!!

I wish. I haven't installed either. UGH.
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Old 01-20-2012, 08:29 PM   #6
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Default Re: WHY can't I log in??!!

Have another computer in your house? Try again
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Old 01-20-2012, 08:36 PM   #7
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Default Re: WHY can't I log in??!!

I have the same issue logging in. It will take a really long time on the green screen and if I sit and wait an unnaturally long time; it will eventually log on. I haven't found a fix.

I have had some success by right clicking in the log on window before entering your WW log on and password; choose Encoding and changing it from Unicode/UTF-8 to Western European (Windows) but I have to do it before every log on and I have no idea why it helps.

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Old 01-20-2012, 08:36 PM   #8
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Default Re: WHY can't I log in??!!

It might be because webkinz is currently adding something new, try restarting your computer or waiting a while until it gets better Happens all the time don't worry!
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Old 01-21-2012, 10:24 AM   #9
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Default Re: WHY can't I log in??!!

Try refreshing the page or clearing your cache
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Old 01-21-2012, 11:03 AM   #10
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Default Re: WHY can't I log in??!!

Firefox is fast and free and easy to download. I believe that Firefox is the browser that WW recommends. I think you should try to download that and see if it works. Clearing the cache and trying twice to log on usually solves the problem for me in most cases. If none of those work, try restarting your computer. I hope you are able to log on soon!
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