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I am having trouble re-naming two of the new rooms I have just purchased. Are they stuck with the defaulted "10765846" room name forever?? I am not using any inappropriate words, numbers, symbols, etc., just simply trying to re-name one room "kitchen" and the other "backyard". My son (on another account) was successfully able to re-name HIS rooms in this manner, but I get a message that pops up EVERY TIME that reads "Oops! You have used a word that is not allowed" after which it defaults back to it's initially assigned number-name for the room. (Hope this makes sense to SOMEONE!)
Anyone else ever have this problem? There's no "help" I could find for this problem on the Webkinz website and I'm getting increasing frustrated! HELP, please and thank you!
Ganz is re-doing it's dictionary. Some kids were being rude in the chat room, so Ganz is starting all over again with the words. It's been like this for months..hopefully it won't be much longer.
And ur right, it's frustrating, I currently gave 8 rooms that are numbers.
I have also been having issues with renaming rooms. It is becoming more and more frustrating to do anything on webkinz. I really hope that Ganz gets their act together, fixes the glitches and gets things running properly. I feel that for as popular as webkinz are now, they should have been upgrading their systems to accomodate more traffic a long time ago instead of waiting until it was too late.
Yea, it's frustrating... I had a room named Library... then I moved it and when I went to name the new room Library it said I couldn't name two rooms the same, so I changed the old Library and then it wouldn't let me name the new room Library... go figure.
It is my understanding that this renaming room glitch has alot to do with them working on trying to bring back Kinzchat Plus, so you can imagine the heavy censorship they want on that before its up and ready, its hard to know what all it entails on their side, but I do recall them being aware of the situation and are working on it.
Sure its frustrating but always good things to come for us! I have found myself having to name alot of rooms simply "Room" lol colors seem to be acceptable.."Red Room" "Blue Room" etc..which Ive done as well until the issue gets resolved
My son and daughter purchased rooms the same day. My daughter was able to name her's Yard and Bathroom. My son still has numbers because I keep getting "Oops you have chosen a name that is not allowed" message. I have tried using every name I can including ROOM. It will not allow me to change it.
I have e-mailed WebKinz Customer Support at least 3 times and have gotten no response at all. Is there customer service always so poor?
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