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Old 09-24-2008, 04:18 PM   #21
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Default Re: Why cant I get in my room?

can anyone else suggest anything? I emailed them like 3 days ago and still didnt get a response.
dannyphantom1 is offline Male
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Old 09-24-2008, 04:31 PM   #22
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Default Re: Why cant I get in my room?

They can be very slow to respond to email, so I would call them. You have to be 18 to call, so if you are not 18 have your mom or dad do it for you. The phone number is:

Telephone: 1-866-WEBKINZ * 1-866-932-5469


Your best bet is to hit 0 during the recording and it will let you leave a message. Then you just have to wait for them to call back.
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Old 09-24-2008, 05:13 PM   #23
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Default Re: Why cant I get in my room?

hey danny,

some good news. ganz finally called me after 3 emails. support was very nice and apologetic. appears the adobe 9 error was due to me flooding my garden with strawberries, leaving my newly adopted pet stuck in the middle with no where to walk.

support simply reset my entire garden to 'empty' and everything is fine now. the only bad thing was that most of my 99 strawberry plants were dead lol.

so your room can be fixed too! good luck to you!
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Old 09-24-2008, 05:15 PM   #24
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Default Re: Why cant I get in my room?

Maybe he dosnt wanna go home?
JK idk what wrong
monkeyfrog44 is offline Female
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