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Old 09-21-2008, 04:50 PM   #1
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Default Unanswered: Why cant I get in my room?

Ever since I adopted my Sheep, Chuck Woolery, I cannot get into my house when he is my main pet, and I cannot get into the room he is in if I am on another Webkinz! Whats wrong! And I know which room he is in because thats the only room that I cannot get in to!
dannyphantom1 is offline Male
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Old 09-21-2008, 05:00 PM   #2
Edward♥Cullen
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E-Angel is a jewel in the roughE-Angel is a jewel in the rough

Default Re: Why cant I get in my room?

it is just a programing glitch
contact ganz and they will fix it!
E-Angel is offline Female
Old 09-21-2008, 05:00 PM   #3
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Default Re: Why cant I get in my room?

View Post Originally Posted by E-Angel
it is just a programing glitch
contact ganz and they will fix it!
ok thanks!
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Old 09-21-2008, 05:07 PM   #4
Edward♥Cullen
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Default Re: Why cant I get in my room?

your welcome!!
hope they fix it soon!
and congratz on your sheep adoption
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Old 09-23-2008, 04:34 PM   #5
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Default Re: Why cant I get in my room?

OK NOW I HAVE A WORSE PROBLEM. when I go to the customer service I fill in the form for "I cannot load my room". When I finish and click send, I get this message: YOUR ACCOUNT VERIFICATION INFORMATION DOES NOT MATCH OUR RECORDS. Whats wrong now!?
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Old 09-23-2008, 04:38 PM   #6
wajiha44
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Default Re: Why cant I get in my room?

Sorry to hear that. Try contacting them with the number. It is a programming glitch. Again Im sorry
Old 09-23-2008, 05:08 PM   #7
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Default Re: Why cant I get in my room?

ok.........
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Old 09-23-2008, 05:14 PM   #8
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Default Re: Why cant I get in my room?

View Post Originally Posted by dannyphantom1
OK NOW I HAVE A WORSE PROBLEM. when I go to the customer service I fill in the form for "I cannot load my room". When I finish and click send, I get this message: YOUR ACCOUNT VERIFICATION INFORMATION DOES NOT MATCH OUR RECORDS. Whats wrong now!?
I had the same problem and found out I was putting my birth date in the wrong way.

I usually fill in a form with the Month, Day, then Year

but the ganz form wants

DAY first, then MONTH, then YEAR--this is the right way

Maybe check and see which way you did it.
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Old 09-23-2008, 05:16 PM   #9
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Default Re: Why cant I get in my room?

it happens but don't worry get on them and they should fix it
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Old 09-23-2008, 05:27 PM   #10
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Default Re: Why cant I get in my room?

Ugh! It still says the same thing!! Im getting mad!!!!!?!?!?!?!?!
dannyphantom1 is offline Male
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