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Old 08-14-2009, 07:34 PM   #1
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Question Unanswered: Why Can't I Get The Magic Mire Swamp?

We filled up the whole tree but werent awarded any prize. And in the corner the ? is still there. How do we get the swamp? Thanks for your help!
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Old 08-14-2009, 07:41 PM   #2
FIA
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Default Re: Why Can't I Get The Magic Mire Swamp?

Are you certain that you entered Magic Mire charm codes and not Fairy Falls charm codes?

If so, you'll need to call Ganz on Monday and have them check your account.
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Old 08-14-2009, 07:41 PM   #3
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Default Re: Why Can't I Get The Magic Mire Swamp?

i don't have MM, but i hope it works out!
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Old 08-14-2009, 07:50 PM   #4
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Default Re: Why Can't I Get The Magic Mire Swamp?

yea theyre magic mire, and we filled up the tree and are confused, maybe we should call them thanks
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Old 08-14-2009, 08:10 PM   #5
ebaday
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Default Re: Why Can't I Get The Magic Mire Swamp?

Did you click the little ? mark?
Old 08-14-2009, 10:44 PM   #6
marnabear
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Default Re: Why Can't I Get The Magic Mire Swamp?

I don't remember what I did but maybe you do have to click on the ?. Are you sure both sides of your tree are full? You have to have all 24 different charms to get the tree.
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Old 08-15-2009, 06:13 AM   #7
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Default Re: Why Can't I Get The Magic Mire Swamp?

When I entered in the 24th code for the MM Charms.. the prize just appeared in my dock ...There was no pop-up or anything to indicate that you had unlocked it.. I actually almost missed it until I saw a thread in which someone else had received it.. so I checked my dock and there it was!

.. so once you make sure that every charm space is filled on both sides of the charm tree, check your dock.. it you do indeed have all 24 charms and no prize in your dock and you still have the questionmark, definitely call Ganz.
Good Luck!
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Old 08-16-2009, 05:33 PM   #8
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Default Re: Why Can't I Get The Magic Mire Swamp?

yea! IT WAS JUST IN THE DOCK THANKS SO MUCH! oops sorry about the caps
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