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Old 12-03-2011, 11:40 AM   #1
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Default Unanswered: Why can't I change my PASSWORD,

So today I was trying to change my ww password and it says that

I need to complete the adoption form... what's wrong??!??!

Why da heck is nobody replying.

Last edited by Labs; 12-03-2011 at 11:40 AM..
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Old 12-03-2011, 11:49 AM   #2
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Default Re: Why can't I change my PASSWORD,

First off.
Please be patient about replies. You're not going to get an answer right away
Some people, like me, have gone to get links and pictures to help you further more. That takes time

Try this link
Welcome to Webkinz
You should come up with the normal screen.
I'm sure you know where to go.
You should come up with a screen that looks like this
Click the image to open in full size.

If not, try to clear your cache.
If that still doesn't work, try switching browsers
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Old 12-03-2011, 11:52 AM   #3
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Default Re: Why can't I change my PASSWORD,

View Post Originally Posted by kinzpost
First off.
Please be patient about replies. You're not going to get an answer right away
Some people, like me, have gone to get links and pictures to help you further more. That takes time

Try this link
Welcome to Webkinz
You should come up with the normal screen.
I'm sure you know where to go.
You should come up with a screen that looks like this
Click the image to open in full size.

If not, try to clear your cache.
If that still doesn't work, try switching browsers
no i mean i forget my password
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Old 12-03-2011, 11:56 AM   #4
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Default Re: Why can't I change my PASSWORD,

If you click log in, there should be something under where you type your information that says:
Forgot your password? Click Here

You then need to enter your username, and a secret code of a pet
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Old 12-03-2011, 11:58 AM   #5
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Default Re: Why can't I change my PASSWORD,

Good Morning!
Sorry you've forgotten your password.

To "reset" your password you need to go to the log in page.
And click "I forgot my password" (in the red box below)
Click the image to open in full size.

You'll then get a page that looks like this:
Click the image to open in full size.
Then you need a the secret code from one of your webkinz on that account.
You enter it along with your username and it will reset your password for you.

I hope this helps!
Have a great day!

Last edited by Blythe; 12-03-2011 at 12:00 PM..
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Old 12-03-2011, 12:00 PM   #6
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Default Re: Why can't I change my PASSWORD,

View Post Originally Posted by Labs
no i mean i forget my password
Oh sorry
I guess I read that wrong

Anywho..

Your going to need your secret tag that comes with your Webkinz
Click the image to open in full size. <--- You remember those

Next go to the WW login with the link I provided in my other post
Click the area that says "I forgot my password"
Click the image to open in full size.

You should come up with a screen that looks like this

Click the image to open in full size.

It's going to give you a new password.
It's going to be completely random (for example one could be G52jhd4G)
So have a pen and paper ready to write it down

Hope I helped this time
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Old 12-03-2011, 04:31 PM   #7
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Default Re: Why can't I change my PASSWORD,

I tried all of the suggestions. It won't work... when I get to the place where it says to type in the security code thing, it says

"you must register on the form..
i did my username exacctly the same... what'd i do? :/
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Old 12-03-2011, 05:11 PM   #8
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Default Re: Why can't I change my PASSWORD,

View Post Originally Posted by Labs
I tried all of the suggestions. It won't work... when I get to the place where it says to type in the security code thing, it says

"you must register on the form..
i did my username exacctly the same... what'd i do? :/
Are you sure you entered in your secret code correctly?
Sometimes "o"s and zeros look the same
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Old 12-03-2011, 05:21 PM   #9
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Default Re: Why can't I change my PASSWORD,

Try changing browsers. And good luck
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Old 12-03-2011, 05:43 PM   #10
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Default Re: Why can't I change my PASSWORD,

Hmm, if resetting your password doesn't work, you might want to contact Ganz.
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