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Old 06-15-2009, 09:50 AM   #1
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Default Unanswered: White screen log In

I have tried 4/ days now to log in . I have used evry coach available on the site. Cleared the cashe, browising, no new programs have been added or deleted to my pc . I do not have a load error number that pops. I click on the Log In and it throws me to a white screen with a blue tool bar across the top with this that i have c/p.....( Whttp://mci2.webkinz.com/loader4.php?go=loadReturnUser&aol=0&fs=1ebkinx ) I have sent e-mails to webkinz support throught diff links but no contact from anyone......... =^^=
I NEED HELP!!!
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Old 06-15-2009, 09:52 AM   #2
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Default Re: White screen log In

I have actually experienced the same problem before.
It usually clears up after a day or two but if this problem
has been reoccuring for a while now you should try to get
in contact with Ganz and see if they can help solve the problem.
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Old 06-15-2009, 10:10 AM   #3
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Default Re: White screen log In

I would also try to contact your ISP (internet service provider) and see if they can help you at all. If not perhaps try a different browser. If you use firefox try IE or reversed. If neither of these work I guess you will have to get in contact with Ganz. Here is the link to Ganz's telephone number, you might have better luck calling them. http://www.webkinzinsider.com/forum/...ddress-247012/

Good luck
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Old 06-15-2009, 10:14 AM   #4
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Default Re: White screen log In

I have had the problem about a week now, even to follow the email links and phone numbers on WI I get to return help from Ganz.I check several times a day but no luck....this is what on the blue bar above the white screen ( Whttp://mci2.webkinz.com/loader4.php?go=loadReturnUser&aol=0&fs=1ebkinx )
topcat is offline Female
Old 06-15-2009, 10:17 AM   #5
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Default Re: White screen log In

It happened to me to. it only does that to my desktop not my laptop but it's been going on for like 9 months.
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