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Old 11-15-2007, 04:54 PM   #1
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Arrow Unanswered: where is my birthday cake?!

???ok so november 13th was two of my pets birthdays and i went to my room and guess what. . . no cake, not even a letter, so what gives?!???

---------- zoedog8886 added 25 Minutes and 53 Seconds later ----------

c'mon i really nee help on thiis one

Last edited by zoedog8886; 11-15-2007 at 04:54 PM.. Reason: Automerged Doublepost
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Old 11-15-2007, 04:57 PM   #2
socks21
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Default Re: where is my birthday cake?!

i didnt get a cack on nov. 3
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Old 11-15-2007, 05:21 PM   #3
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Default Re: where is my birthday cake?!

Aww...I know. Ganz knows about this problem and are trying to fix it. I have seen
posted, that if you email them, they'll put
cake in your dock.
Support@webkinz.com
Good luck and happy birthday to all those
sweet Webbies!
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Old 11-15-2007, 06:07 PM   #4
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Default Re: where is my birthday cake?!

Aww...I feel bad for you! That hasn't happened to me...YET! I'd bake you a cake if I could!

Sincerely,
Doodle125
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Old 11-17-2007, 10:34 AM   #5
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Default Re: where is my birthday cake?!

its just a cake person
Old 11-17-2007, 10:44 AM   #6
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Default Re: where is my birthday cake?!

You have to email them MANY times (at least I did) but you will eventually get your cake. My daughter has had 2 pets with a birthday and no cake. Good luck getting your pet's cake.
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Old 11-24-2007, 02:11 AM   #7
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Default Re: where is my birthday cake?!

View Post Originally Posted by Gingerlytoo
Aww...I know. Ganz knows about this problem and are trying to fix it. I have seen
posted, that if you email them, they'll put
cake in your dock.
Support@webkinz.com
Good luck and happy birthday to all those
sweet Webbies!
Well, I e-mailed them about mine and I got the standard form letter. That was more than a week ago, and I haven't heard from them again.

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Old 11-24-2007, 02:22 AM   #8
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Default Re: where is my birthday cake?!

Same here ... I emailed over a week ago on behalf of my daughter, and had completed the standard "form" so it helps them work on your query faster ... guess what I got back via email? The standard "form" requesting I fill in the form! LOL it took a week for that??
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