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Old 02-19-2012, 07:24 PM   #1
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Default Unanswered: Where is the Lorax video challenge for the quest?

Where is the Lorax video challenge for the Adventure park quest located? I don't have my box checked that limits 3rd party ads. When I go into the Adventure park, the place where my ads go is blank. Any help is appreciated. Thanks you
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Old 02-19-2012, 09:36 PM   #2
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Default Re: Where is the Lorax video challenge for the quest?

It seems it only works with Google chrome. Log on using google chrome and it should work.
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Old 02-20-2012, 01:54 AM   #3
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Default Re: Where is the Lorax video challenge for the quest?

Both challenges have videos. The underwater one is at the very end and the bear one is close to the end of the quest. Make sure you don't have 3rd party ads by going to my pets and then on the top there is a tab that says My Options. Look there and make sure there is no check mark on Limit certain third party advertisements.

A lot of people are having trouble seeing the video and it happens to them no matter what browser they use. I have the most recent Firefox and have no probem seeing the video so Chrome is not the only browser it works on, but trying a different one might work for you.
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Old 02-20-2012, 11:57 AM   #4
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Default Re: Where is the Lorax video challenge for the quest?

I finally got the video. Here's how.

Normally I get into webkinz using the URL so I can use multiple accounts at one time. I noticed someone here posted that you have to see the ads on the right side of your Webkinz screen to see the video, but I wasn't seeing them. That got me to thinking that when I enter through the Ganz site with the pop up screen for Webkinz, I usually see the ads.

So, this time I went to the Ganz Webkinz page:

Welcome to Webkinz

I clicked on "Log In" and entered my account that way - with the pop up screen. Now I was able to see the ads on the right side of my Webkinz screen, and when I went to watch the video it popped right up.

I am using Chrome on my Macbook. I hope this helps.
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