Rare times in local KT. Place your mouse over times and items for time conversions and info.
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This happened to me yesterday with one of my globes. I just continously came back in the room (after removing the table it was on and replacing it) and finally it unstuck. It does get alittle tiresome doing this but it worked. Hope you are able to get the game unstuck!
If you haven't sent off your unstick request yet, try this: Replace the table in the exact same spot that it was when the game got stuck. (Or if it is still there, remove it, then put it back) Exit the room, then come back in. This usually unsticks items.
I had this happen recently with all 6 of my menorahs. I removed all the items around them and after a few days they became unstuck on their own. You might try this while waiting on Ganz - It usually takes a few days before they get to the requests anyway. I would try the other suggestions as well.
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