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Old 06-16-2009, 04:44 PM   #1
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Default Answered: When I open gifts on WW, WW freezes!!

Hi there,
I was trading on a website today and I got a gift, and when I opened it, the box stayed like it was right when you click on what you get. I got like 3-4 gift boxes and it happened all tose times too.
When I log out, and back in again, I have the items.

Is it because I have to much in my dock or is it just WW?

Thankz,
~Pups
Pupsaresocute is offline Female
Best Answer - Posted by Meow Face
View Post Originally Posted by Pupsaresocute
Thanks everyone, but I only have IE and MSN. Where does it say tools?
At the top of IE where it says "File, Edit, View, Favorites, Tools, Help. Click on tools, then click on internet options, then click on delete cookies and click on delete files.

You can also download Mozilla Firerox which is another browser to surf the web on. Just google mozilla firefox, it is free.
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Old 06-16-2009, 04:46 PM   #2
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Default Re: When I open gifts on WW, WW freezes!!

This has happened to me a few times as well. I usually log out, clear my cache and then log in and it works again. Or you could try another browser, instead of IE use Firefox perhaps.

If it persists for more than a day I would contact Ganz.


Good luck!
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Old 06-16-2009, 04:47 PM   #3
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Default Re: When I open gifts on WW, WW freezes!!

That sometimes happens to me too...

Try clearing your cache ("Tools", "Delete Browsing History", and "Delete Cookies")

Good luck
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Old 06-16-2009, 04:50 PM   #4
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Default Re: When I open gifts on WW, WW freezes!!

Thanks everyone, but I only have IE and MSN. Where does it say tools?
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Old 06-16-2009, 04:54 PM   #5
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Default Re: When I open gifts on WW, WW freezes!!

View Post Originally Posted by Pupsaresocute
Thanks everyone, but I only have IE and MSN. Where does it say tools?
In IE its towards the top-right

Not sure about MSN, though...
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Old 06-16-2009, 04:56 PM   #6
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Default Re: When I open gifts on WW, WW freezes!!

View Post Originally Posted by Pupsaresocute
Thanks everyone, but I only have IE and MSN. Where does it say tools?
At the top of IE where it says "File, Edit, View, Favorites, Tools, Help. Click on tools, then click on internet options, then click on delete cookies and click on delete files.

You can also download Mozilla Firerox which is another browser to surf the web on. Just google mozilla firefox, it is free.
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