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Old 07-06-2007, 12:07 AM   #11
tjestin
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Default Re: When clowns cry--trouble accessing Webkinz rule

Sounds like Ganz might have locked your account - you entered a box of codes and a bunch of pets right? Apparently they lock accounts where there's a lot of stuff/money coming into the account at once - I'd definitely try emailing the tech support.
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Old 07-06-2007, 12:19 AM   #12
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Default Re: When clowns cry--trouble accessing Webkinz rule

wow, no offense to everybody else here but that is the best advice i have heard all day!
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Old 07-06-2007, 12:23 AM   #13
ygk3hello
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Default Re: When clowns cry--trouble accessing Webkinz rule

View Post Originally Posted by Alcnor
wow, no offense to everybody else here but that is the best advice i have heard all day!
I don't know... I just logged a box of cards, misc. trading cards and 3 pets b/f WKW was shut down, and everything went through fine for me. I've had 100% positive experience w/Ganz customer service though, so I think if u can't fix it, they will fix it for you in a timely manner.
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Old 07-06-2007, 12:25 AM   #14
kayka05
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Default Re: When clowns cry--trouble accessing Webkinz rule

View Post Originally Posted by tjestin
Sounds like Ganz might have locked your account - you entered a box of codes and a bunch of pets right? Apparently they lock accounts where there's a lot of stuff/money coming into the account at once - I'd definitely try emailing the tech support.
I never heard of that but it makes sense, in a weird Ganz sort of way.
Good luck with your account!
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Old 07-06-2007, 02:28 AM   #15
moo622
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Default Re: When clowns cry--trouble accessing Webkinz rule

HOpe you got it taken care of, I was gonna try to help but looks like a ton of ppl have already done that
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Old 07-06-2007, 07:01 AM   #16
Haz122
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Default Re: When clowns cry--trouble accessing Webkinz rule

Do you have a lot of items in your dock? The more items there, the longer it will take to load.. and possibly timeout. My first thought would be to clear your cache, but that is already listed. I hope this helps.
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Old 07-06-2007, 08:32 AM   #17
Raeline
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Default Re: When clowns cry--trouble accessing Webkinz rule

Anyone have the number to Ganz??
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