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Old 01-29-2014, 03:18 PM   #1
Diabetes Awareness
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Default Unanswered: When is

next maintenance? I am confused. I thought it was Jan. 8. Today is 3 weeks. Am I wrong?
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Old 01-29-2014, 04:16 PM   #2
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Default Re: When is

It has been on a schedule of every three weeks, lately, but they may be resolving year end and addressing some other known issues.
It is Wednesday and there have been a LOT of phone calls to HQ because of account issues, flashplayer, etc.
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Old 01-29-2014, 04:19 PM   #3
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Default Re: When is

There was one on the 22nd that caused various pet adoption issues; not being able to complete, or completing & then booting & unable to log on. The latter is solvable if you have the phone app - log in & change to an old pet as the active one.

So I expect downtime when they figure out what to do; too many not able to adopt is a big black eye.


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Old 01-29-2014, 04:54 PM   #4
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Default Re: When is

View Post Originally Posted by Dixiecup
It has been on a schedule of every three weeks, lately, but they may be resolving year end and addressing some other known issues.
It is Wednesday and there have been a LOT of phone calls to HQ because of account issues, flashplayer, etc.

Have people been calling the head office to complain, Dixie? It is lucky for the support people that they don't have to answer the phone calls this week. This last maintenance caused a slew of problems and I hope they don't do another one until they figure how to fix the adoption and flashplayer and other problems first. I am not even sure what they supposedly did with the maintenance they did last Wednesday except that people are no longer booted from parties at the cove. There are no raffle winners so I guess that fix didn't help a lot.
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Old 01-29-2014, 07:33 PM   #5
Diabetes Awareness
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Default Re: When is

Thanks. Wow, I hope they get these issues resolved soon.
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