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Old 01-29-2008, 04:59 PM   #1
Goldie1963
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Er3Tr2Tr1's Avatar
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Default Unanswered: Wheel of Wow Lost Prize

I was doing the WOW and mid spin the "Server error. I'm sorry we cannot connect to Webkinz World..." message came up but the wheel continued to spin and wouldn't you know, it landed on the Football TV. I was logged off and of course the TV was not in my dock when I logged back in. What can I do?

Thanks.
Er3Tr2Tr1 is offline Female
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Old 01-29-2008, 05:00 PM   #2
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Default Re: Wheel of Wow Lost Prize

you can contact ganz but i dont know if that will do anything
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Old 01-29-2008, 05:03 PM   #3
Goldie1963
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Default Re: Wheel of Wow Lost Prize

What is the best way to contact them? The "Contact us" section on the newspaper is a joke. Any ideas?
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Old 01-29-2008, 05:52 PM   #4
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Default Re: Wheel of Wow Lost Prize

I think that they have a phone number at www.ganz.com If you want, you can call that number and ask for customer service, and they might be able to give you the football TV back.


I hope that this helps!


Psp3336

---------- Psp3336 added 3 Minutes and 18 Seconds later ----------

Here is the # if you live in the US: 1-800-724-5902
Here is the # if you live in Canada: 1-800-263-2311
Some people who contact GANZ get free codes! I hope that this happens to you!


I hope that this helps!


Psp3336

Last edited by Psp3336; 01-29-2008 at 05:52 PM.. Reason: Automerged Doublepost
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Old 01-30-2008, 04:47 AM   #5
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Default Re: Wheel of Wow Lost Prize

Had something very similar to this happen to me only my prize was the 500 kinzcash. They haven't responded to my email at all yet so don't get your hopes up even if you contact them. It's been 2 weeks for me now.
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Old 01-30-2008, 05:09 AM   #6
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Default Re: Wheel of Wow Lost Prize

same thing happened to me only i won 20 dollars & i came back on & tried it again & won 500....
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Old 01-30-2008, 04:52 PM   #7
Goldie1963
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Default Re: Wheel of Wow Lost Prize

Thanks for the help. I sent an e-mail yesterday explaining exactly what happened and when. I haven't heard from Ganz yet and while I'm hopeful, I'm not holding my breath! If I hear anything I'll be sure to post.

Thanks again.
Er3Tr2Tr1 is offline Female
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