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Old 04-16-2010, 08:43 PM   #1
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Question Unanswered: What's Up With Webkinz?

What is with Ganz? I have E-mailed them twice and they have not answered either of them. Do they not care about just a Webkinz costumers. I mean, I'm sure they do, but do they care about our opinions and problems with webkinz? Especially with the glitch problem. I THINK WE ARE IMPORTANT ENOUGH THAT GANZ SHOULD E-MAIL US BACK!




Please do not type in All Caps, this is considered shouting on the internet.
Webberlily

Last edited by Webberlily; 05-10-2010 at 07:25 PM..
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Old 04-16-2010, 08:48 PM   #2
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Default Re: What's Up With Webkinz?

They won't answer e-mails. You would need to call them. -if you are 18-Their number is 1-866-WEBKINZ.
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Old 04-16-2010, 09:09 PM   #3
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Default Re: What's Up With Webkinz?

Well why not? The E-mail I sent them is their official!
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Old 04-16-2010, 09:20 PM   #4
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Default Re: What's Up With Webkinz?

View Post Originally Posted by jesvasquez
Well why not? The E-mail I sent them is their official!
I'm sure they read the e-mails, but they don't send an answer back. I think they probably get so many, that it would become overwhelming. They do answer their phones, and that has seemed to be the best and fastest way to get glitches fixed. Good luck!
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Old 04-16-2010, 09:21 PM   #5
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Default Re: What's Up With Webkinz?

Do they really answer or do you have to wait on hold forever?
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Old 04-16-2010, 09:24 PM   #6
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Default Re: What's Up With Webkinz?

No, they actually answer quickly. I've always had nice, helpful people that answer. They really do help you. Their hours are Monday-Friday 9-5 (eastern), I think.
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Old 04-16-2010, 09:25 PM   #7
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Default Re: What's Up With Webkinz?

Cool! Good to know.
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Old 04-16-2010, 09:26 PM   #8
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Default Re: What's Up With Webkinz?

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

To contact Ganz via telephone, you must be over the age of 18.

Good luck!
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Old 04-16-2010, 09:28 PM   #9
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Default Re: What's Up With Webkinz?

What happens if you are like, let's say... 12??? Will they just be all like, are you 18 or over, and I will say no, will they hang up?
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Old 04-16-2010, 09:30 PM   #10
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Default Re: What's Up With Webkinz?

View Post Originally Posted by jesvasquez
What happens if you are like, let's say... 12??? Will they just be all like, are you 18 or over, and I will say no, will they hang up?
You would need say, like a parent or guardian to call for you.
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