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Old 12-18-2007, 07:43 AM   #1
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Default Unanswered: What's up with missing items - aggravated

Seriously.. with the $$ that we all spend on Ganz/Webkinz, why can't they figure this out!!?? I am getting aggravated, Today, i lost a W Pond - yesterday it was there.. today ... gone.

I am getting to the point that i don't want to keep buying, if they keep taking.. and not fixing. It's just frustrating.
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Old 12-18-2007, 07:48 AM   #2
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Default Re: What's up with missing items - aggravated

It can be frustrating. I just lost an item in a top-of-the-hour-auto-log-out glitch! I emailed customer support, and they did email back asking for a phone number to call for more info. I can only hope the call comes soon and that it will have a possitve outcome. Thankfully I wasn't attached to the Elephant Fountain I lost. It was disppointing to have lost it tho.
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Old 12-18-2007, 07:54 AM   #3
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Default Re: What's up with missing items - aggravated

I haven't lost anything big...just lots of retired/rare clothes...
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Old 12-18-2007, 10:12 AM   #4
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Default Re: What's up with missing items - aggravated

Aww...I know what you mean. I was logged out just as I moved the Haunted Organ into my dock.....when they let us
back in, I'm going to be afraid to look in
my dock!
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Old 12-18-2007, 03:58 PM   #5
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Default Re: What's up with missing items - aggravated

I lost my Snow Making Machine and just called Customer Support and they had it back to mein just a couple of hours!! Try calling..
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Old 12-18-2007, 04:06 PM   #6
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Default Re: What's up with missing items - aggravated

how alful ???
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