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Old 11-16-2010, 09:06 PM   #11
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Default Re: What's going on!

View Post Originally Posted by Jennielou
I'm getting that now on my Asian. Closed the window, cleared my cache and tried again, still blue and not fully loaded.
My NA accounts are fine.
LOL My NA accounts isn't loading fine, it's all blue and wacky! IDK what's going on.
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Old 11-16-2010, 09:13 PM   #12
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Default Re: What's going on!

It seems to me a lot of people are having this problem.... I have a north american account and it's working fine. I use internet explorer, which might be making a difference. I have 28 pets on my account... have you tried clearing your cache? It seems to help with a lot of issues.
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Old 11-16-2010, 10:56 PM   #13
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Default Re: What's going on!

View Post Originally Posted by wishgirl78
It seems to me a lot of people are having this problem.... I have a north american account and it's working fine. I use internet explorer, which might be making a difference. I have 28 pets on my account... have you tried clearing your cache? It seems to help with a lot of issues.
Yep cleared my catche and everything else I could think of. I thought it might be because of my new laptop, so I went up to the main computer and my accounts are still like that, I also cleared the catche on that old manchine, still no. LOL I going call Ganz and see if they can help...well in the morning....
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Old 11-16-2010, 11:01 PM   #14
 
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Default Re: What's going on!

Most of my NA accounts are NOT working. Some will load partially, some will load but the activities won't work.

Guess we may be due for a long maintenance -- is tomorrow the regularly scheduled one?
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Old 11-17-2010, 12:23 AM   #15
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Default Re: What's going on!

I'm having the same issues on my European account. And it is not our fault; it's Webkinz!
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Old 11-17-2010, 12:32 AM   #16
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Default Re: What's going on!

View Post Originally Posted by cupcake00497
Thanks for the tips, but it still isn't working. Is it because I have around 200 pets? LOL just wondering. Anyone else got suggestions?
go to your HISTORY (on browser tools bar or in IE maybe in with FAVORITES or alt+H) and click on a line for WW from a day or two ago. Sunday during the tree hunt, i clicked out of the blue claim window and clicked out of the email showing the code and i was able to reload both of them from HISTORY. good luck
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Old 11-17-2010, 08:22 AM   #17
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Default Re: What's going on!

View Post Originally Posted by Lucy Hippo
go to your HISTORY (on browser tools bar or in IE maybe in with FAVORITES or alt+H) and click on a line for WW from a day or two ago. Sunday during the tree hunt, i clicked out of the blue claim window and clicked out of the email showing the code and i was able to reload both of them from HISTORY. good luck
That WORKED!! REP and Kudos to you!!!
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Old 11-17-2010, 09:33 AM   #18
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Default Re: What's going on!

As stated above, it seems several types of accounts were not loading yesterday. I hope it is working today for you!
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Old 11-17-2010, 12:06 PM   #19
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Default Re: What's going on!

I tried something listed on another thread about this.

Go to "Things To Do" and click on somewhere (Academy, My room, etc.). Close the window without logging out. Open a new window and log in again.

It worked for me this morning!
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Old 11-17-2010, 12:32 PM   #20
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Default Re: What's going on!

It didn't work for me yesterday morning on two NA accounts but it worked on my european account. and it didn't work when i clicked on things to do and on something there (which normally helps) so i posted a thread and tried it again a couple of minutes later and it worked. i cleared my cache days before and so. it worked just after i made that thread and i was so happy about it. it is still working today and i hope it is working for you again. GOOD LUCK! and thanks to all the people who tried and try to help
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