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Old 03-04-2010, 04:49 PM   #1
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Default Unanswered: What??? Unfair!

Okay, i just got a moonberry madness badge, and when i was going to put the berrys in my jar, it just kept saying please wait, so i logged out, and when i logged back in no berrys where in my dock! HELP!
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Old 03-04-2010, 04:51 PM   #2
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Default Re: What??? Unfair!

Try logging out and back in a time or two. Sometimes that works for missing items.
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Old 03-04-2010, 04:55 PM   #3
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Default Re: What??? Unfair!

That please wait always seems to cause problems. Do you happen to remember how many berries you had in jars? Did it happen to add to the berries automatically to the jars?

Even though that please wait is annoying I have lost more prizes and KC- from all places - logging out when it pops up, the best thing is to wait it out. Unless of course it's lasting longer than 10 minutes, then you're probably stuck.

Sorry it did that to you But I if logging in and out doesn't bring them back, I hate to say the berries were probably lost.
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Old 03-04-2010, 05:03 PM   #4
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Default Re: What??? Unfair!

View Post Originally Posted by PaperButterfly
That please wait always seems to cause problems. Do you happen to remember how many berries you had in jars? Did it happen to add to the berries automatically to the jars?

Even though that please wait is annoying I have lost more prizes and KC- from all places - logging out when it pops up, the best thing is to wait it out. Unless of course it's lasting longer than 10 minutes, then you're probably stuck.

Sorry it did that to you But I if logging in and out doesn't bring them back, I hate to say the berries were probably lost.
man! i would of have a lot of moonberries
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Old 03-04-2010, 05:59 PM   #5
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Smile Re: What??? Unfair!

If none of the things help you get back your berries then you will have to call Ganz. Hope they can help you. I resally don't like that "Please wait" sign.
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Old 03-05-2010, 10:33 AM   #6
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Default Re: What??? Unfair!

Well, try logging out for a long period of time(1 hour-1 day) then logging back in. If you send someone a gift via Kinzpost, and the other person is logged in, they won't get it until they log back in. So try waiting a while then check back to see if your berries are in your dock. If they're not, try contacting Ganz with your problem.
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Old 03-05-2010, 10:47 AM   #7
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Default Re: What??? Unfair!

I'm sorry that this happened to you. It's happened to me also, and I ended up losing the berries. They did not go in the jar, and they did not return to my doc. A phone call to Ganz said that there was nothing they could do about it. It's very frustrating to win something and then lose it because of the 'please waits'. Maybe you will have better luck with a phone call then I did, but I think you are going to be out of luck. I'm really sorry
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Old 03-05-2010, 12:10 PM   #8
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Default Re: What??? Unfair!

This happens to me a lot! It's so frustrating.
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Old 03-05-2010, 12:41 PM   #9
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Default Re: What??? Unfair!

Something similar happened to me this morning- I scored 130 or so in JBF- my best score ever! And was expecting a ton of berries. When I got to the final screen with the jars everything froze and I got the "You will now be logged out of WW please come back later for more fun and games." So I tried logging back in and out a couple of times and I could not even play the game- so something did register that I did so well but I got nothing for my efforts!
SO
I decided to call Ganz- the girl I talked with told me it is a glitch they are working on and there was NOTHING she could do!!!
?????
I was not a happy camper.
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Old 03-05-2010, 02:11 PM   #10
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Default Re: What??? Unfair!

Yes that happen to me once I was mad too. Thats just wrong because they were in your dock so it should had still been there once u log out and back on. but they weren't for me too.
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