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Old 03-07-2008, 01:47 PM   #1
brennen10
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Default Unanswered: What should I do?

my police car i got with my may german shepard just disapeared i have logged in and out. should i email ganz if so could someone post thier address
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Old 03-07-2008, 01:56 PM   #2
MlrGrl
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Default Re: What should I do?

View Post Originally Posted by fudge856
my police car i got with my may german shepard just disapeared i have logged in and out. should i email ganz if so could someone post thier address
You did the right thing by signing in & out a couple times. If that still doesn't work, email them at support@webkinz.com, or call them at 1-866-webkinz.

It will take a while (we're talking a week +) for them to get back to you, but they will!

HTH!
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Old 03-07-2008, 07:40 PM   #3
LovePuppy101
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Default Re: What should I do?

Yep, you can call them at 1-866-webkinz or you can e-mail them at support@webkinz.com Well I hope I helped!
Old 03-07-2008, 08:01 PM   #4
I Rocks!!
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Default Re: What should I do?

My Husky's PSI bed disappeared when i adopted it Feb 1st and I emailed them about it shortly after.....I got a couple sort of form-ish replies to that and another issue but 2 days ago I got an actual email about my problem saying they'd fix it within 2 days and if not to reply back to them with my phone number and some other specific information. So, I'm hoping I'll get the bed back at least. Maybe they'll throw in something for the trouble too!
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Old 03-07-2008, 08:15 PM   #5
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Default Re: What should I do?

umm, i adopted a love frog 2 months ago and i have called and emailed several times and still nothing
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Old 03-07-2008, 08:15 PM   #6
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Default Re: What should I do?

you should e- mail ganz they might get your police car back

If that doesn't work.. call them

Last edited by flowergirlesl; 03-07-2008 at 09:14 PM..
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Old 03-07-2008, 08:44 PM   #7
fleurfrance
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Default Re: What should I do?

Contact Ganz ASAP. Good luck!
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Old 03-07-2008, 08:45 PM   #8
You can call me Meg
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Default Re: What should I do?

i think u should e-mail ganz
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