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Old 12-29-2007, 07:06 PM   #1
Huskfan
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Default Unanswered: What Should I Do?

I adopted a new webkinz and I won the KinzCash Coin but when I tried to sell it ,Webkinz logged me out and I ended up losing my coin. What should I do? Thanks for any help you can give me.
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Old 12-29-2007, 07:07 PM   #2
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Default Re: What Should I Do?

You need to contact ganz. You can email them at support@webkinz.com or there is a phone number. I will get it and add it in a minute. Hope this helps. Then telephone number I have is 1-866-932-5469 (1-866-webkinz).

Last edited by katey3007; 12-29-2007 at 07:09 PM..
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Old 12-29-2007, 07:08 PM   #3
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Default Re: What Should I Do?

Aww....that's so sad. The next time
you're able to log on, check and see if it's
there.
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Old 12-29-2007, 07:27 PM   #4
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Default Re: What Should I Do?

Thanks so much for all your help. I e-mailed them and, I hope they can take care of it.
webkinzgirl24 is offline Female
Old 12-30-2007, 10:56 AM   #5
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Default Re: What Should I Do?

i e-mailed the about my Snow Machine and they got it back to me, but i e-mailed the person in charge of Ganz not Webkinz- OOPS!
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Old 12-30-2007, 11:34 PM   #6
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Default Re: What Should I Do?

we have had many items restored. it is so frustrating to get logged off and lose something!
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Old 12-30-2007, 11:45 PM   #7
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Default Re: What Should I Do?

I know. I just hope they can fix my problem.
webkinzgirl24 is offline Female
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