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Old 09-11-2010, 10:07 AM   #1
eh.
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Arrow Unanswered: WHAT? Please read this ASAP!

So, as you know deluxe members get deluxe prizes! Well, I didn't get one! I am deluxe! I KNOW I was deluxe! This was for September, and what do I get? NOTHING! Should I all [notranslate]Ganz[/notranslate]? I need help, guys. Thanks for reading this and please comment to help me!
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Old 09-11-2010, 10:22 AM   #2
ebkinz :)
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Default Re: WHAT? Please read this ASAP!

Are you talking about the Deluxe Gift Box, The monthly Gift? Or are you talking about prizes like you get on the wheel of deluxe and the Deluxe Prize Machine?
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Old 09-11-2010, 10:44 AM   #3
Gifted
 
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Default Re: WHAT? Please read this ASAP!

if you did not get deluxe gift box you should tell webkinz
FROGPRINCESS27 is offline Female
Old 09-11-2010, 11:31 AM   #4
s1w2
Webkinz :)
s1w2 is on a distinguished road

Default Re: WHAT? Please read this ASAP!

Yes. if you did not get a deluxe gift box you should definatly call [notranslate]ganz[/notranslate]. If you don't get any of the speacial activities or the other deluxe advantages you should talk to [notranslate]ganz[/notranslate].
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Old 09-11-2010, 11:52 AM   #5
This Tiger is
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Default Re: WHAT? Please read this ASAP!

you can call [notranslate]Ganz[/notranslate] and tell them. their number is
1-866-WEB-KINZ * 1-866-932-5469



here's more information:
http://www.webkinzinsider.com/forum/...ddress-247012/

Ganz no longer takes emails.

Last edited by Tiger2819; 09-11-2010 at 11:59 AM..
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Old 09-11-2010, 11:55 AM   #6
ill be loved
Gift Guru
 
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jenniferpro has disabled reputation

Default Re: WHAT? Please read this ASAP!

View Post Originally Posted by webbyaddict
Are you talking about the Deluxe Gift Box, The monthly Gift? Or are you talking about prizes like you get on the wheel of deluxe and the Deluxe Prize Machine?
View Post Originally Posted by FROGPRINCESS27
if you did not get deluxe gift box you should tell webkinz
View Post Originally Posted by s1w2
Yes. if you did not get a deluxe gift box you should definatly call [notranslate]ganz[/notranslate]. If you don't get any of the speacial activities or the other deluxe advantages you should talk to [notranslate]ganz[/notranslate].
View Post Originally Posted by blackghost
So, as you know deluxe members get deluxe prizes! Well, I didn't get one! I am deluxe! I KNOW I was deluxe! This was for September, and what do I get? NOTHING! Should I all [notranslate]Ganz[/notranslate]? I need help, guys. Thanks for reading this and please comment to help me!
These are all correct, but are you POSITIVE you are still deluxe? ALSO, double check your dock. Maybe you missed it? (Get you items out of storage) If these don't help then yes, contact [notranslate]ganz[/notranslate] here:

In the USA call
1-800-724-5902


In Canada call
1-800-263-2311
The first and most recomended method is to contact them via their Website.




If the information you need cannot be found there, you should then either write them at Support@Webkinz.com or call them at 1-800-Webkinz (932-5467) and leave them the information below.

The account you are having problems with:
Your Name:
A phone number you can be reached at:
A brief discription of the problem:
Here is a better website for info on contacting [notranslate]GANZ[/notranslate]: http://www.webkinzinsider.com/forum/...l-easy-234202/
jenniferpro is offline
Old 09-11-2010, 01:55 PM   #7
Clothing Collecter
Webkinz :)
 
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nicolejasmine14 is just really nicenicolejasmine14 is just really nice

Default Re: WHAT? Please read this ASAP!

are you a deluxe 2$ member ship they don't get the prize
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Old 09-12-2010, 09:17 PM   #8
eh.
Webkinz :)
 
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Default Re: WHAT? Please read this ASAP!

Thanks, Ill call them after school. I wonder what went wrong. I am NOT a $2 deluxe and I WAS SURE that I had deluxe and I checked.
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Old 09-12-2010, 09:20 PM   #9
Gift Guru
 
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Default Re: WHAT? Please read this ASAP!

I would try to call [notranslate]GANZ[/notranslate]. Tell them you have not recieved your Monthly Gift. Or maybe the gift comes later. (:
MidnightAurora is offline Female
Old 09-13-2010, 04:52 AM   #10
Gifted
 
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Default Re: WHAT? Please read this ASAP!

I would definetly call [notranslate]Ganz[/notranslate], but here is something to think about. Are you a 2 month deluxe member? You would get all the exclusive stuff except the gift box. Also, did you join Deluxe last September? If yes, you would not get a box this month even if your deluxe is set to end at the end of the month. Hope this helps
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