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Old 09-16-2010, 03:23 PM   #1
I'm an enigma! Haha.
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Default Answered: What happened to the stuff i had?

I've been gone for a few months, and now, i have no more zummies or estore points?! Did somthing happen? i wonder what else is gone... All my items are still here! so, why?
pokemondude12 is offline Male
Best Answer - Posted by pokemondude12
Oh, i got my points back! And my zummies! yay!
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Old 09-16-2010, 04:07 PM   #2
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Default Re: What happened to the stuff i had?

I have no idea. Maybe someone got into your webkinz and eStore account? I'm really sorry about what happened. Change your passwords incase.
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Old 09-16-2010, 05:52 PM   #3
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Default Re: What happened to the stuff i had?

i dont know! maybe someone hacked into your account!
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Old 09-17-2010, 12:36 AM   #4
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Default Re: What happened to the stuff i had?

Call [notranslate]Ganz[/notranslate] about the e-store points. They should have a record of what happened to e-store points. It would be hard for someone to "steal" them, as you get a confirmation e-mail sent to you for any purchases you make. I don't know if they can do anything about zummies. Good luck!
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Old 09-17-2010, 01:56 AM   #5
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Exclamation Re: What happened to the stuff i had?

View Post Originally Posted by pokemondude12
I've been gone for a few months, and now, i have no more zummies or estore points?!
OMG, how horrible!

Have no idea what could have happened to your zummies, but one should be able to see what's up with the estore points without calling [notranslate]Ganz[/notranslate].

Did you try checking your point history at the eStore like this:
After you log in at the eStore, click on ''Manage Account'' at the top center of the [notranslate]Ganz[/notranslate] eStore homepage. On that page are links which might be helpful, such as the ''Points Transaction History'' which shows the dates/reasons points were added or subtracted, or the ''Order History" which shows order numbers to click on to show which items/codes were purchased.

Hope [notranslate]Ganz[/notranslate] gets this straighted out for you!
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Old 09-18-2010, 06:49 AM   #6
I'm an enigma! Haha.
Webkinz :)
 
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Default Re: What happened to the stuff i had?

Oh, i got my points back! And my zummies! yay!
pokemondude12 is offline Male
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