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Old 04-09-2009, 04:25 PM   #1
JMCJ
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Default Unanswered: What Happened?

I don't get it. When I logged on webkinz world, I played the wheel of wow and it said I already spun it, but I didn't! When I tried to do the gem hunt, Arte told me I already did it, but I didn't! Can someone tell me if any similar experience happened to them or tell me what's the problem?
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Old 04-09-2009, 04:26 PM   #2
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Default Re: What Happened?

That's been a glitch for a while, along with the Gem Hunt and others. It was fixed yesterday, and probably will be today. You should try again at night.

-Pugs
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Old 04-09-2009, 04:27 PM   #3
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Default Re: What Happened?

This happens sometimes (its just a glitch) or maybe someone knows your password and did it for you?...
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Old 04-09-2009, 04:27 PM   #4
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Default Re: What Happened?

hmm.. it's probably a glitch. or it could also be that you played the wheel of wow at midnight last night? because, if you did, webkinz counted that as today. log out & back in, but if that doesn't help, you may want to contact ganz. you can leave a question in their customer service page on webkinz.com or call their number, 1-866-932-5469. hope i helped. (:
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Old 04-09-2009, 04:38 PM   #5
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Default Re: What Happened?

i wouldnt get too worked up thinking someone stole your password or hacked your account i think it is a glitch because it happened to me yesterday and happening again today i just kept going back and check like every hour and finally i was able to spin the wheel of wow and search for gems just keep checking back with arte it happened on all 3
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Old 04-09-2009, 04:38 PM   #6
 
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Default Re: What Happened?

it was happening yesterday too. it's just a glitch that's going on, and it's affecting a lot of people. Ganz is stiying to fix it. try spinning it again later this evening and see if it's fixed then
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Old 04-09-2009, 04:42 PM   #7
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Default Re: What Happened?

Yeah, this has been going on a while now for a lot of people..just a glitch that (hopefully) Ganz is trying to work out!

♥Lissy
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Old 04-09-2009, 04:42 PM   #8
cwda
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Default Re: What Happened?

Ya this same thing happend to me a few days ago. So, I called ganz and they gave me 15 free spins and 10 free times to hunt for gems in one day. So, call ganz and tell them. Hope I helped.
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Old 04-09-2009, 04:59 PM   #9
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Default Re: What Happened?

It's just being a little glitchy. This happens a lot to some people, and other people don't get affected at all. I'd recommend you contact Ganz and let them know. They might not be willing to, but they probably can fix it up for you. While your waiting for it to be fixed, I'd recommend you play other games and such instead of the Wheel of Wow, or Gem Hunting, there are plenty of other ways to earn money as well! Hopefully things get fixed up for you, and that you have a Razzling Day!
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Old 04-09-2009, 05:17 PM   #10
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Default Re: What Happened?

It's been happening to a lot of members...try it after 8 PM Kinz time.

And you should give 1866WEBKINZ a buzz....keep hitting 0 until you speak to someone.
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