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Old 02-20-2008, 08:09 PM   #11
Webkinz :)
Gibraltar04 is an unknown quantity at this point

Default Re: What is going on with Ganz???

i don't think Ganz was expecting Webkinz to be as popular as they are. a little extra preparation would have gone a long way, but it's too late for that now, so they need to buckle down and hire people to fix the problems properly so they won't reoccur every few days, but that's just my opinion. hopefully, they will get things under control soon, until then i suppose we have nothing to do but be patient!
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Old 02-21-2008, 01:47 AM   #12
My dog is a
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chabs will become famous soon enough

Default Re: What is going on with Ganz???

I agree that they need to take time to fix the glitches. I think the most upsetting and frustrating is when you lose items. We logged in trading cards and lost all of the items all withing a couple of minutes and a couple of days before that-we lost the black poodle PSI as soon as we logged it in. It's very disappointing!
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Old 02-21-2008, 02:24 AM   #13
Sparkleprincess56
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Default Re: What is going on with Ganz???

I wonder how they hire people at Ganz? Where are they located? It would be a very interesting company to work for, don't you think? Too bad they aren't putting more effort into keeping things running smoothly. It is very frustrating when so many things go wrong.
KinzKidatHeart is offline
Old 02-21-2008, 02:46 AM   #14
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Default Re: What is going on with Ganz???

My biggest problem is trying to get the courses at the academy to work properly. Weight lifting is not responding to my mouse and I am wasting Kinzcash. I can't earn my action without paying a tutor which is dumb because I can do the course well when it is working properly. Also some of my actions have not been awarded to me. I have been told that the problem is being addressed, but that was a while ago.

I am happy that Ganz wants to make the site really interesting and appealing to all ages by adding exciting activities, but I believe they need to concentrate on fixing everything that is causing problems before they add anything else to the site.

I suggest that everyone continue to make them aware of the problems and glitches. The more inquiries they get, the more they will work on the problem. I feel certain that they are aiming to please and take all complaints seriously.
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Old 02-21-2008, 08:39 AM   #15
Lil Kinz
Peter S is an unknown quantity at this point

Default Re: What is going on with Ganz???

View Post Originally Posted by Angela<3
I hope they take time to fix these glitches instead of focusing on new pets. In 3 months, they already have more than 10 new PETS!

10 new pets = BIG PROFITS

Fixing glitches = $0

We live in a world powered by greed. Including WW.
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Old 02-21-2008, 08:43 AM   #16
My favorite pets are
Webkinz :)
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Default Re: What is going on with Ganz???

Well today my Penguin Waddles' has gotten hungry so don't lose hope!!
Webkinz-Lover#1 is offline Female
Old 02-21-2008, 09:23 AM   #17
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Default Re: What is going on with Ganz???

This morning Arte wont open his shop and my pet can't run the in the running course at the academy. The arrow wont respond to my mouse. There is a new game in the tournament arena. Could this be part of the problem?
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Old 02-21-2008, 09:26 AM   #18
sugmox
Webkinz :)
sugmox is an unknown quantity at this point

Default Re: What is going on with Ganz???

Now the Curio Shop is not loading too! What will be next? They really need to fix this stuff!
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Old 02-21-2008, 09:28 AM   #19
spypuppy spypuppy2
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Default Re: What is going on with Ganz???

We had a empty bonus box that we emailed about and called since Feb 14 we have not heard for ganz yet. Then she loaded a hat to get the style box and got a shrub instead and no bag! email about that to still no reply!
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Old 02-21-2008, 09:39 AM   #20
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Default Re: What is going on with Ganz???

Another problem today besides the Curio Shop...playing games...It's not adding my KC till after I sign off...when I sign back on the money is there.
Jayne is offline Female
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