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Old 07-30-2009, 02:17 PM   #1
mama03
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Angry Unanswered: what is going on???

for the last few days, i cant get in to either of our 2 accts. it kinda loads, we get to the green screen, then nothing. somethimes we get only the dock at the bottom then it freezes up. sometimes the screen loads up to the newspaper screen, then you cant choose anything - nothing will work. am i alone? please say no. i'm sick of all these issues. it's no wonder we've found other things to do- like play OUTSIDE!
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Old 07-30-2009, 02:19 PM   #2
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Default Re: what is going on???

Hmmm....You can try to clear your cache

I hope it works!
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Old 07-30-2009, 02:23 PM   #3
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Default Re: what is going on???

Sometimes there is a camouflaged 'Please Wait...' sign. Try waiting a couple minutes for it to load completely. Mine has been running very slowly lately too. If it is really slow, clear your cache, and restart your computer. If you have a lot of pets, rooms, or items in your dock, that can slow things down too.
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Old 07-30-2009, 02:24 PM   #4
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Default Re: what is going on???

Do you know how to clean your cache? It's "delete Browsing history" on some internet service providers. You'll find this sometimes under "Tools" in a toolbar, then you select, "Internet Options" after that.

You may wish to restart your computer if you haven't, and empty any recycle bins you have there. Make sure you have adequate memory left on your computer.

WW has been running fairly well for me recently, so I'm guessing the problem is with your computer memory being plugged up with stuff.

Good luck! Hope the weather's been nice for your outside activities!
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