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Old 03-29-2009, 10:41 AM   #1
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Default Unanswered: What is Ganz's official email address . . .?

I like many of you, are being unable to log in to WW due to servers. Many people here suggest e-mail Ganz. What is the email that THEY WILL RELPY TO SAYING THEY ARE LOOKING INTO IT OR WHATEVER? i think if i had the email address that would be helpful and maybe it would resolve the problems. thanks

Ganz email address is. . . .??
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Old 03-29-2009, 10:50 AM   #2
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Default Re: What is Ganz's official email address . . .?

I have better luck calling them 866-932-5469. Did you try Ctrl F5? You can try clicking on tools then click ineternet options then click delete fliles then click ok then click delete cookies then click ok cloce out internet and reopen internet. Hope this helps
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Old 03-29-2009, 12:17 PM   #3
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Default Re: What is Ganz's official email address . . .?

Here's a guide on how to contact GANZ.
http://www.webkinzinsider.com/forum/...ddress-247012/

But it's been suggested that it's better to call GANZ, instead of e-mail, because of the amount of e-mails they've recieved. More on that in the link above.

Hope this helps, and good luck!
~Webkinzluver321
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Old 03-29-2009, 12:18 PM   #4
hy am I still a
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Default Re: What is Ganz's official email address . . .?

You cannot email GANZ anymore you have to call 1866WEBKINZ

Sorry it is support@webkinz.com but it does not work!
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Old 03-29-2009, 01:50 PM   #5
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Default Re: What is Ganz's official email address . . .?

Yes listen to the person above me they stop taking emails. you only can call them now.
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Old 03-29-2009, 02:43 PM   #6
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Default Re: What is Ganz's official email address . . .?

Oh ok, thanks, i will just have to call them i guess!
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Old 03-29-2009, 03:09 PM   #7
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Default Re: What is Ganz's official email address . . .?

I heard that Ganz doesn't respond to emails but you can always try!
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Old 03-29-2009, 05:15 PM   #8
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Default Re: What is Ganz's official email address . . .?

I'll give you all the info I know, but I don't know how accurate it is.

U.S. phone: 1-800-724-5902
Canada phone: 1-800-263-2311
[another] phone: 1-866-WEBKINZ or 1-866-932-5469 (do not push the #2 option. push the zero option and keep pressing zero until you get a human)

U.S phone hours: 9AM-5PM Monday-Friday

support@webkinz.com
sde@ganz.com

I truly hope this helps! kittycats10
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