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Old 02-07-2009, 02:17 PM   #1
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Default Unanswered: What does this mean???

I was just on an account that is rarely used and decided to put on a googles. Everything was fine and I played for a bit. Then ... I went to put my wish token in the wish machine and got this message.

"A suspicious event has occurred. Your account will be monitored pending an investigation."

What did I do wrong? Can any one help?
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Old 02-07-2009, 02:18 PM   #2
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Default Re: What does this mean???

I have never seen that... I wonder what it means?...

If you ever see it again, try taking a picture
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Old 02-07-2009, 03:03 PM   #3
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Default Re: What does this mean???

I see what you mean. Obviously Ganz thinks your trying to 'cheat'. If they monitor the account they will only find the truth. I think you will be fine because you haven't done anything wrong At least i hope. Or it could just be a nasty glitch! hope I helped

lucky~
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Old 02-07-2009, 03:20 PM   #4
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Default Re: What does this mean???

I got this message last month when I adopted my bulldog and put my coin in the wish machine. When I put my coin in the machine, there was still one in my dock and I thought maybe it hadn't registered(or I had not dropped it in the right spot so it went back to my dock) so I put it in again. And I got that message. It's been almost a month now and nothing has happened to the account, although I freaked out at first and was really worried.
I wouldn't worry about it because if they do check into it they have nothing to find (as long as you haven't been up to any funny business.)
Congratulations on your new Webkinz!
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Old 02-07-2009, 03:22 PM   #5
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Default Re: What does this mean???

View Post Originally Posted by jdvk
I got this message last month when I adopted my bulldog and put my coin in the wish machine. When I put my coin in the machine, there was still one in my dock and I thought maybe it hadn't registered(or I had not dropped it in the right spot so it went back to my dock) so I put it in again. And I got that message. It's been almost a month now and nothing has happened to the account, although I freaked out at first and was really worried.
I wouldn't worry about it because if they do check into it they have nothing to find (as long as you haven't been up to any funny business.)
Congratulations on your new Webkinz!

Thanks for the reassurance! And no, I've not been cheating.
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Old 02-07-2009, 08:39 PM   #6
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Default Re: What does this mean???

Sounds like tawn had a glitch that caused her "suspicious" message. If that is what happened to you, I wouldn't worry about it. Ganz has more things to do than check up on every odd coin that appears twice. When I used to work in finance for an automotive manufacturer, the accountants marked a lot of items up to $10 "TSTA"...too small to adjust. Cost more to fix the entries than write them off. Don't feel guilty, either. There will be another glitch somewhere else that will cost someone something...and it's in our agreement we sign when we sign up to adopt a Webkinz, that we agree to accept what happens and they are not obligated to replace every little item we lose thru a "glitch"...like, I've lost items when a glitch occurred while I was trading in the clubhouse and the stuff never got to my dock. And I lost a Halloween gift package on one of my accounts. When I've gotten a duplicate prize, I've accepted that as evening things out.

So I hope you enjoy your new pet and all the glitches you run into are in your favor, LOL!
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Old 02-07-2009, 09:28 PM   #7
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Default Re: What does this mean???

I think that you know how it says in the customer service that a code has been used or something like that and you fill out a form that shows that ganz will start investigating? Well I THINK thats the reason. Hope it helped
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