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Old 07-24-2008, 09:26 AM   #1
Gift Trainee
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Default Unanswered: What do you do when.....

I have one room that will not load. I have cleared my cache several times and it still won't load. What should I do because it is only one room everything else is working just fine. The room isn't even that crowded compared to others it is pretty bare.
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Old 07-24-2008, 10:25 AM   #2
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Default Re: What do you do when.....

i would send GANZ a help ticket. they'll fix it for you.
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Old 07-24-2008, 10:30 AM   #3
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Default Re: What do you do when.....

Yes, if clearing the cache and rebooting haven't helped, sending a request to GANZ for help should do it. Sometimes after a maintenance things will get "unstuck", but not always.
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Old 07-24-2008, 10:42 AM   #4
Webkinz :)
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Default Re: What do you do when.....

yeah call Ganz but if its a yard try thinking if you have dounut seeds they freeze rooms a lot!!
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