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Old 04-22-2011, 10:01 PM   #1
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Default Unanswered: What do you do if Daily Kinz Care doesn't pop up at log-in?

A lot of times, the daily kinz care doesn't pop up when I log in. Is there any other way to get to it. I've tried logging in again and it still doesn't always work.
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Old 04-22-2011, 10:05 PM   #2
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Default Re: What do you do if Daily Kinz Care doesn't pop up at log-in?

Just have to log out and log back in. There's no other way to "get to it" from within WW.
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Old 04-22-2011, 10:49 PM   #3
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Default Re: What do you do if Daily Kinz Care doesn't pop up at log-in?

Sometimes, I find I have to log in and out a couple of times before it'll show up. There are even times I've had to clear my cache before finally coming up.

I really wish Ganz would give us a way to go into it from WW.

Sorry Malaea, but like Jennielou said - just log in and out.
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Old 04-23-2011, 09:59 AM   #4
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Default Re: What do you do if Daily Kinz Care doesn't pop up at log-in?

View Post Originally Posted by Ranger1985
Sometimes, I find I have to log in and out a couple of times before it'll show up. There are even times I've had to clear my cache before finally coming up.

I really wish Ganz would give us a way to go into it from WW.

Sorry Malaea, but like Jennielou said - just log in and out.
that is what i end up doing, logging out and clearing cache. then log back in. i just hate the need to have to do it sometimes almost continually.
if that doesn't help, i change browsers to see if that helps.
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Old 04-23-2011, 03:13 PM   #5
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Default Re: What do you do if Daily Kinz Care doesn't pop up at log-in?

I haven't seen the daily care pop-up on any of 5 accounts today in spite of logging in and out multiple times.
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Old 04-23-2011, 03:49 PM   #6
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Default Re: What do you do if Daily Kinz Care doesn't pop up at log-in?

Just log out and log back in .
Firefox has never failed me when doing kinzcare! you should try it
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Old 04-23-2011, 04:02 PM   #7
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Default Re: What do you do if Daily Kinz Care doesn't pop up at log-in?

I usually log out and then relog in again. It should appear. If not, give Ganz a call Gluck!
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Old 04-23-2011, 04:16 PM   #8
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Default Re: What do you do if Daily Kinz Care doesn't pop up at log-in?

Log out and log back in until it comes up. Also, sometimes you just have to wait on the front page for a few seconds. But logging out and logging in is your best choice.
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Old 04-23-2011, 04:33 PM   #9
Hai! :3
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Default Re: What do you do if Daily Kinz Care doesn't pop up at log-in?

You just log out and log back in. If that doesn't work, try a few times. If that still doesn't work clear your cache. If that doesn't work still call Ganz. Hope I helped!
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