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I am having almost the same problem ... I have downloaded a new flash player ( free at www.adobe.com this can help) , I have cleared my cache ,I have even cahnged my password , but my house doesn't load!!! I AM SO FRUSTRATED!!!
You need to allow pop-ups for the webkinz site. For some reason, lately I have been getting a message (pop-up) from the Adobe Flash Player saying that a script is running slowly and may make my computer become unresponsive...do I want to stop the script.... You need to say no to this pop up and allow the script to run, otherwise the Webkinz page won't load. I have gotten this message when 1) trying to get my items from storage, 2) going to the daily/hourly activities, and 3) just trying to log on. It doesn't always happen, but sometimes it does. If you have pop-up blocker on, you will not get this message, and nothing will load.
Do you even get the login page?? This happens to me after I have the login page, and try to log in.
i have been able to the log in page.. but the script was running slowly, i will allow pop ups, lemme check ... aww thanks guys!!
---------- HollisterChicka added 1 Minutes and 35 Seconds later ----------
Originally Posted by WildCard
I am a computer tech, you've gotten some good advice so far with the clearing of the cache suggestion. Depending on where you're getting stuck (can't even get to webkinz.com or login hangs on logging in or ?) but the clearing the cache, rebooting, closing internet explorer and reopening it (all of what you have done so far) should have fixed it.
I have a few ideas as to what the problem is, but fixing them on this forum probably isn't your best bet. If you really want to get on, and I am betting you do, I would just do this to get you on now - and then you can deal with getting back your usual way later...
Go download and install Firefox. It is a program that allows you to see webpages just as you do with internet explorer, but does it in a slightly different way. Some people like it since it's not as vulnerable to viruses, spyware, and other problems. Some people have said it's faster, but I am not sure if that is true.. Of course it's absolutely free, pretty small download (under 6 megabytes).
There are other free web browsers to use as well. I personally use Opera as an Internet Explorer substitute and Webkinz works fine. More people know about Firefox, which is why i promoted that one.
Now, that gets you online to Webkinz.com from home. My guess as to what might be your problem with Internet explorer might be as simple as your Adobe Flash needs to be refreshed, or your internet connection is too slow to deal with Webkinz, or you have some sort of spyware/virus bug effecting you. I am betting on the Adobe flash fix. If you want advice on how to fix that sometime, PM me and I can send you instructions.
Hope it helps, have a nice day,
Thanks for the tips.. Rep pointz, I will ask me parents before downloading the firefox.. Thanks for your help!!!! im going crazy !
Last edited by HollisterChicka; 01-27-2008 at 03:58 PM.. Reason: Automerged Doublepost
Not sure if this has been suggested or not.
1) clean out cookies
2) Defrag your hard drive
3) check and see what Spyware or antivirus is doing. I've noticed if Norton is working at the same time I try to log on, sometimes it kicks me off
4) Try to log in from another search engine. Sometimes I have better luck with AOL, sometimes I have better luck with MSN
Well, your best bet is to just install Firefox as many of us have recommended. is there any reason why you haven't tried it? I checked the thread today just to make sure you made it on - but now Winterfest is half way over.
As your parents, and then install Firefox. It's the right thing to do. Then refresh the adobe flash player software, which was mentioned a few times above.
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