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Old 01-27-2008, 01:21 PM   #1
David A (L)
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Default Unanswered: What Can Be Done?

Dear WI Members,

I cannot get on my webkinz account.. whenever i go to the webkinz home page , it looks like what is shown below. I dont know what is wrong. My webkinz account works on my neighbors comupter.. Please help! What can i do?? This doesnt need to happen during winterfest! AHHHH help!
Ok ok the file isnt uploading so i'll just tell you what the thing looks like.. It just all white and it's not loading.. at ALL.

---------- HollisterChicka added 4 Minutes and 32 Seconds later ----------

does anyone know? I wanna catch snowflakes too !

Last edited by HollisterChicka; 01-27-2008 at 01:21 PM.. Reason: Automerged Doublepost
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Old 01-27-2008, 01:23 PM   #2
chihauhau1000
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Default Re: What Can Be Done?

its probably just a glitch in your computer, wait a few hours and then get back on, hope it helps
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Old 01-27-2008, 01:23 PM   #3
happy holidays (:
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Default Re: What Can Be Done?

I don't know, hmmmm
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Old 01-27-2008, 01:24 PM   #4
J1A1Z1
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Default Re: What Can Be Done?

Try getting completely off the internet. Get back on, clear cache and try to get on again.
I'll wait to hear from you.
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Old 01-27-2008, 01:25 PM   #5
KimKinz
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Default Re: What Can Be Done?

try restarting (or you might call it rebooting) your computer. Try again, and if it still doesent work, clear your cache, try again, and if it still doesent work, call GANZ.

Hope I Helped!
KimKinz
Old 01-27-2008, 01:27 PM   #6
David A (L)
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Default Re: What Can Be Done?

I havent been on webkinz since yesterday morning. I think i've tried everything.. Reboot my computer, refresh webkinz many times, ... one more thing? what is a cache? lol .. but thanks for the help.

---------- HollisterChicka added 0 Minutes and 52 Seconds later ----------

View Post Originally Posted by KimKinz
try restarting (or you might call it rebooting) your computer. Try again, and if it still doesent work, clear your cache, try again, and if it still doesent work, call GANZ.

Hope I Helped!
KimKinz
call ganz?? apparently there phone line is closed on the weekends. Only open on weekdays.. But if not.. what is there number?

Last edited by HollisterChicka; 01-27-2008 at 01:27 PM.. Reason: Automerged Doublepost
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Old 01-27-2008, 01:30 PM   #7
KimKinz
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Default Re: What Can Be Done?

ohh, right. Sorry! Maybe you can call tomorrow, and for now just ask your neighbor if you can go on when ur bored. And if you wanna call tomorrow, their number is 1-866-WEB-KINZ
Old 01-27-2008, 01:30 PM   #8
David A (L)
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Default Re: What Can Be Done?

the web browser I have is google.
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Old 01-27-2008, 01:30 PM   #9
Tim Gunn is a
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Default Re: What Can Be Done?

I am so sorry, that is really sad for you!
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Old 01-27-2008, 01:30 PM   #10
David A (L)
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Default Re: What Can Be Done?

View Post Originally Posted by KimKinz
ohh, right. Sorry! Maybe you can call tomorrow, and for now just ask your neighbor if you can go on when ur bored. And if you wanna call tomorrow, their number is 1-866-WEB-KINZ

thanks !!! i will call hehe.. or maybe on my grandmas computer today.. lol
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