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Old 02-22-2011, 06:06 PM   #1
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Default Unanswered: What??

Yesterday when I logged into WW, I had about 5000KC+. But today when I logged on, I had about 3000KC+. Has this ever happened to anyone and does anyone know what's happened? Please help because I worked hard to earn that KC!
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Old 02-22-2011, 06:11 PM   #2
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Default Re: What??

Did you happen to buy one of the "undefined" items from the curio shop at all? It shows as O kc on the box, but apparently it's taking about $2000 kc or so. If you did so, you should call Ganz and they will refund the cash. If that isn't the case, then I'd still contact Ganz, because there is obviously another glitch that we don't know about. Good Luck.
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Old 02-22-2011, 06:15 PM   #3
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Default Re: What??

Yeah I did buy it. When I first bought it it took out 3KC but I guess now it took out 2000KC. How do I call Ganz (like what is the number) and what would I say to them? Arrg why did I buy that item??!!
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Old 02-22-2011, 06:24 PM   #4
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Wink Re: What??

The number you want is 1 866 932 5469. Just tell them you bought the "undefined item" and that you'd like the kinz cash put back to your account. They can tell on their end apparently.
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Old 02-22-2011, 06:26 PM   #5
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Default Re: What??

I bought the item too! I was so mad. I earned the kinzcash back though using the googles guide of getting rich 2.(Link in my siggie.)Here is the link for contacting Ganz.
Hope this helps.
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Old 02-22-2011, 06:41 PM   #6
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Default Re: What??

Thanks for the link. I think I'll email them because it says I have to be 18+ to call them and I'm not getting my Mom to do it. But maybe I'll call them in the future. It'll be a helpful number while I play on WW.
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