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Old 08-10-2009, 01:57 PM   #11
ebaday
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Default Re: weird ganz representative

I do not think I would of trusted theM. Good call on changing it.
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Old 08-10-2009, 03:33 PM   #12
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Default Re: weird ganz representative

View Post Originally Posted by Z Oreo
they have over one million dollars and they cant get people who know webkinz on the phone lines. thats sad
Yes we can add them to the long list of telephone companies, cable companies, internet companies, computer sales companies and others that have employees that "only work there." ROFLOL
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Old 08-11-2009, 09:17 PM   #13
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Default Re: weird ganz representative

View Post Originally Posted by Tula
Yes we can add them to the long list of telephone companies, cable companies, internet companies, computer sales companies and others that have employees that "only work there." ROFLOL
Wow i could not agree with you more. So so unprofessional. I just hope at least some of the glitches get fixed soon.
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Old 08-11-2009, 09:24 PM   #14
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Default Re: weird ganz representative

don't trust them! i hope you didn't give them your password. if you did, change it ASAP!
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Old 08-12-2009, 10:35 AM   #15
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Default Re: weird ganz representative

that is so odd, and good job with changing your password. I wouldnt trust a "ganz" worker that doesnt even know what kinzchat plus is!!! what i would reccomend is contacting ganz about this again (hopefully you wont get the same person) and telling them about this. That is what i would do about it.
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Old 08-12-2009, 11:04 AM   #16
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Default Re: weird ganz representative

Thats very weird !! Did you give out your password ?? If you did I would change it because they didnt sound very helpful !! I never give out my password when I call , They ask for the username & your phone # Thats all !! Sounds like they must have been new or something !! Call back & good luck !!
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Old 08-12-2009, 06:54 PM   #17
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Default Re: weird ganz representative

Wow! A GANZ Webkinz worker who doesn't even know what Kinz Chat Plus is. I wish I could help, but I've never called so I don't have any experience in that department. All I can suggest is ask to talk to a different worker or their manager, or ask for their name and tell the manager about them. It was a very good idea to change your password. It was very unprofessional of the weird employee. I'm sorry that happened to you. Hopefully your next experience og working with GANZ will be a more pleasant one.
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Old 08-12-2009, 07:55 PM   #18
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Default Re: weird ganz representative

View Post Originally Posted by adrkmfdm
The strange part is she actually disconnected me at one point. Then when I called back i got the same person. ugh. I changed my password just in case
Good idea.
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Old 08-12-2009, 08:34 PM   #19
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Default Re: weird ganz representative

That's strange.
Remember, never give out your password to anyone

-Sweets
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Old 08-12-2009, 09:08 PM   #20
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Default Re: weird ganz representative

yeah that is strange! i wonder about ganz and how they seem to breaking the user agreement all the time!





(yay! 100 posts! )
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