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Old 09-04-2009, 09:20 AM   #1
call me Ducky:)
Webkinz :)
 
blueducky1995's Avatar
blueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to behold

Default Answered: weel of wow jacket

today i won the weel of wow jacket, but it did not show up im my dock, not even after o loged out and back in!!!!! what should i do?
blueducky1995 is offline Female
Best Answer - Posted by Dixiecup
No worries, if you clear your cache it will show up.
That is what they are telling everyone when they call in for help.
Select your browser and follow the instructions:
If you have been told to clear your cache files and do not know how to do it, please look below to find your browser and then follow the instructions about how to clear your cache files. Please note: Dial-up users SHOULD NOT attempt to clear their cache as it may create complications when trying to log back into Webkinz World.
AOL:
  • From the 'My AOL' menu, on the AOL toolbar, Click 'Preferences', then Click 'WWW'
  • Look for the 'Temporary Internet Files'
  • Click 'Delete Files', and then click 'OK'
Internet Explorer 6:
  • At the top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
  • This brings up a dialog with 6 tabs across the top (General, Security, Content...)
  • Click 'General; then look for 'Temporary Internet Files'
  • Click Delete Cookies. Then click 'OK'.
  • Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'
  • Click 'OK' again and this should clear all cached pages
Internet Explorer 7:
  • From the Tools menu, select Internet Options
  • Choose the General tab
  • Under Browsing history, click Delete
  • Next to "Temporary Internet Files", click Delete files
  • Click Close, and then click OK to exit.
Netscape:
  • Up top in the pull-down menus (File, Edit, etc.), click Edit, then 'Preferences'
  • Find 'Advanced'. Click the sign in front of the word, 'advanced'
  • You'll see 'Cache, Proxies, etc...'
  • Click 'Cache'
  • On the right you'll see buttons labeled 'Clear Memory Cache,' and 'Clear Disk Cache'
  • First, click 'Clear Memory Cache'. When the “?” dialog appears click 'OK'
  • Click 'Clear Disk Cache', when the “?” dialog appears, click 'OK'.
  • Click 'OK' again to close the Cache Dialog box.
  • This will clear all old info from your browser and the error should be finished.
Firefox:
  • Click Tools and select Options
  • Click the Privacy icon
  • Click Clear Now in the Private Data area
  • Click OK
  • Exit and re-launch the browser.
Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X:
  • From the Safari menu click on ‘empty cache’
  • When asked if you want to empty the cache? Click on empty
  • Once that's done, from the safari menu click on "preferences"
  • From the Security dialog box, select "bookmarks"
  • Click on "Show Cookies"
  • A list will show up with all the cookies left on the computer.
  • Select "Remove all"
  • Once they are removed, Click "Done"
  • Close down Safari to get back to your desktop
  • Re-launch Safari and log back into Webkinz.
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Old 09-04-2009, 09:33 AM   #2
call me Ducky:)
Webkinz :)
 
blueducky1995's Avatar
blueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to behold

Default Re: weel of wow jacket

anybody at all?
blueducky1995 is offline Female
Old 09-04-2009, 09:35 AM   #3
Gifted
 
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Default Re: weel of wow jacket

That happened to me when i traded 4 one. Just wait a day, and it'll reappear. Hope this helps ya!!!!!!
SunnyPup20 is offline Female
Old 09-04-2009, 09:38 AM   #4
call me Ducky:)
Webkinz :)
 
blueducky1995's Avatar
blueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to beholdblueducky1995 is a splendid one to behold

Default Re: weel of wow jacket

ok i will see if its there tomarrow
blueducky1995 is offline Female
Old 09-04-2009, 09:39 AM   #5
Color my world
Banned
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Default Re: weel of wow jacket

Go to www.webkinz.com and use the customer service wait a couple days and it SHOULD re apear without them
crystal00000 is offline Female
Old 09-04-2009, 09:39 AM   #6
OOO Ghostkinz!
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Default Re: weel of wow jacket

No worries, if you clear your cache it will show up.
That is what they are telling everyone when they call in for help.
Select your browser and follow the instructions:
If you have been told to clear your cache files and do not know how to do it, please look below to find your browser and then follow the instructions about how to clear your cache files. Please note: Dial-up users SHOULD NOT attempt to clear their cache as it may create complications when trying to log back into Webkinz World.
AOL:
  • From the 'My AOL' menu, on the AOL toolbar, Click 'Preferences', then Click 'WWW'
  • Look for the 'Temporary Internet Files'
  • Click 'Delete Files', and then click 'OK'
Internet Explorer 6:
  • At the top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
  • This brings up a dialog with 6 tabs across the top (General, Security, Content...)
  • Click 'General; then look for 'Temporary Internet Files'
  • Click Delete Cookies. Then click 'OK'.
  • Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'
  • Click 'OK' again and this should clear all cached pages
Internet Explorer 7:
  • From the Tools menu, select Internet Options
  • Choose the General tab
  • Under Browsing history, click Delete
  • Next to "Temporary Internet Files", click Delete files
  • Click Close, and then click OK to exit.
Netscape:
  • Up top in the pull-down menus (File, Edit, etc.), click Edit, then 'Preferences'
  • Find 'Advanced'. Click the sign in front of the word, 'advanced'
  • You'll see 'Cache, Proxies, etc...'
  • Click 'Cache'
  • On the right you'll see buttons labeled 'Clear Memory Cache,' and 'Clear Disk Cache'
  • First, click 'Clear Memory Cache'. When the “?” dialog appears click 'OK'
  • Click 'Clear Disk Cache', when the “?” dialog appears, click 'OK'.
  • Click 'OK' again to close the Cache Dialog box.
  • This will clear all old info from your browser and the error should be finished.
Firefox:
  • Click Tools and select Options
  • Click the Privacy icon
  • Click Clear Now in the Private Data area
  • Click OK
  • Exit and re-launch the browser.
Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X:
  • From the Safari menu click on ‘empty cache’
  • When asked if you want to empty the cache? Click on empty
  • Once that's done, from the safari menu click on "preferences"
  • From the Security dialog box, select "bookmarks"
  • Click on "Show Cookies"
  • A list will show up with all the cookies left on the computer.
  • Select "Remove all"
  • Once they are removed, Click "Done"
  • Close down Safari to get back to your desktop
  • Re-launch Safari and log back into Webkinz.
Dixiecup is offline Female
Old 09-04-2009, 09:43 AM   #7
Webkinz :)
 
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Default Re: weel of wow jacket

thanks dixiecup, a great reminder. I wouldn't natually turn to that for a solution on a missing item.
annabanna is offline Female
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